Outage in Cognito

Upstream hosting provider

Resolved Minor
December 15, 2021 - Started almost 4 years ago
Official incident page

Incident Report

Our upstream hosting provider, AWS `us-west-2`, is having intermittent connectivity problems. We are monitoring the situation.

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Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 12/15/2021 04:21PM

Our upstream provider has confirmed resolution of the issue, we apologize for the intermittent errors.

MONITORING almost 4 years ago - at 12/15/2021 04:14PM

Systems have been running normally for the last 10 minutes. We have not yet received official confirmation from our hosting provider that the issue has been resolved, so we will be monitoring in the meantime.

IDENTIFIED almost 4 years ago - at 12/15/2021 04:06PM

Per our hosting provider:

8:01 AM PST We have identified the root cause of the Internet connectivity to the US-WEST-1 Region and have taken steps to restore connectivity. We have seen some improvement to Internet connectivity in the last few minutes but continue to work towards full recovery.

INVESTIGATING almost 4 years ago - at 12/15/2021 04:01PM

Our upstream hosting provider, AWS `us-west-2`, is having intermittent connectivity problems. We are monitoring the situation.

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