Outage in Cognito

Elevated response times

Resolved Minor
August 07, 2020 - Started about 5 years ago
Official incident page

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Outage Details

We're seeing an increase in response times on certain data providers causing searches to be delayed
Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 08/07/2020 04:49PM

This incident has been resolved.

MONITORING about 5 years ago - at 08/07/2020 04:44PM

Response times have recovered. We are continuing to monitor for stability.

IDENTIFIED about 5 years ago - at 08/07/2020 04:40PM

We're seeing an increase in response times on certain data providers causing searches to be delayed

Latest Cognito outages

Increased errors on /identity_searches endpoint - over 1 year ago
Bad deploy causing increased errors - almost 3 years ago
Upstream data provider errors - over 3 years ago
Elevated error rate of ID documents in Flow - almost 4 years ago
Upstream hosting provider - almost 4 years ago

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