Check if IDNow is down, official outages, user-reported issues, and outages map.
IDNow is having a major outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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See what users are saying about IDNow issues that impacted them and how they are affected by the outage.
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IsDown has tracked 53 incidents since started monitoring IDNow status in December 2025. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official IDNow outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jan 11, 2026
05:04 AM EST
|
Minor
We are currently experiencing a service disruption.
Our engineering teams are actively investiga...
|
about 8 hours |
|
Jan 05, 2026
06:15 AM EST
|
Major
We are currently experiencing a service disruption on NG.
Our DevOps team is working to identify...
|
about 2 hours |
|
Nov 25, 2025
08:27 AM EST
|
Minor
*** NO IMPACT ON NG ***
We are currently experiencing a service disruption on Legacy.
Our DevOp...
|
about 2 hours |
|
Nov 17, 2025
07:44 AM EST
|
Minor
We are currently experiencing a service disruption.
Our engineering teams are actively investiga...
|
1 day |
|
Nov 10, 2025
10:29 AM EST
|
Minor
We are currently experiencing a service disruption.
Our engineering teams are actively investiga...
|
25 minutes |
|
Nov 01, 2025
05:25 AM EDT
|
Major
We are currently experiencing a service disruption on manual analysis only. It affect both pvid a...
|
about 5 hours |
|
Oct 22, 2025
10:00 AM EDT
|
Minor
We are currently experiencing a service disruption on NG.
Our DevOps team is working to identify...
|
about 2 hours |
|
Oct 01, 2025
12:15 PM EDT
|
Minor
Dear Customers,
With the release of new Apple iOS 26 version, we observe an increase of liveness...
|
about 1 month |
|
Sep 25, 2025
06:06 AM EDT
|
Minor
Dear customers, to improve the security of our platform, we proceeded to a maintenance on 23/09/2...
|
about 1 month |
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Get instant alerts when an outage is detected.
IsDown aggregates scheduled maintenances for IDNow. Currently, there are 4 more maintenances scheduled.
Scheduled for January 13, 2026 at 12:00 AM EST · until 01:00 AM EST
Dear customer, We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, you may experience intermittent service interruptions, slow response times, or temporary unavailability of certain featu...
Scheduled for January 13, 2026 at 02:00 AM EST · until 02:30 AM EST
Dear customers, as part of our security continuous improvement process, we will be enabling new security rules at the firewall level in our production environment in the coming weeks. These rules have been thoroughly tested in our sandbox enviro...
Scheduled for January 14, 2026 at 12:00 AM EST · until 02:00 AM EST
Dear customer, We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, you may experience intermittent service interruptions, slow response times, or temporary unavailability of certain featu...
| Component | Status | Details |
|---|---|---|
| Ident Centers status | OK | View details |
| IDnow Solutions status | OK | View details |
| Test Systems status | OK | View details |
IsDown is a status page aggregator that monitors if IDNow and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when IDNow, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of IDNow (and 5,350+ other services) and check if they are experiencing issues. We collect the status and outage information of IDNow's 48 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from IDNow and other services.
IsDown checks IDNow official status page for major/minor outages or downtimes. A major outage is when IDNow experiences a critical issue that severely affects one or more services/regions. A minor incident is when IDNow experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a IDNow outage, we send you an alert and update your dashboard and status page.
IDNow and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in IDNow status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IDNow publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors IDNow and all their 48 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor IDNow but also 5,350 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from IDNow and other services.
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IsDown integrates with 20+ tools. Connect the status of IDNow and 5,350 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is IDNow down?'
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Need similar to Downdetector IDNow alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect IDNow outages, IsDown monitors IDNow's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official IDNow status page monitoring with real-time incident details. | ||
| Monitor 5,350+ services including IDNow in a single dashboard. | ||
| Instant IDNow outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of IDNow official status and user-reported issues. | ||
| Maintenance feed for IDNow | ||
| Granular alerts filtering by IDNow components and regions. |
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IDNow is down. You can check IDNow status and incident details on the top of the page. IsDown continuously monitors IDNow official status page every few minutes. In the last 24 hours, there were 1 outages reported.
IDNow seems to be having problems. You can check IDNow status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, IDNow might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the IDNow official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
IDNow last outage was on January 11, 2026 with the title "Service Disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor IDNow and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if IDNow is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about IDNow's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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