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Outage in IDNow

iOS SDK upgrade announcement

Minor
October 08, 2026 - Started 6 days ago
Official incident page

Incident Report

Dear Customers, To comply with the requirements of Xcode 27, new versions of our iOS SDKs are available. These releases increase the minimum supported version to iOS 15. Customers are strongly recommend to update to the following new SDK versions: Videoident SDK: version 9.7.16 (or newer) Autoident SDK: version 5.23.0 (or newer) Where to find the releases Videoident SDK https://github.com/idnow/de.idnow.ios/releases Autoident SDK https://github.com/idnow/de.idnow.ios.sdk.spm/releases Important: The minimum iOS target for these SDK versions is iOS 15. Applications supporting versions below iOS 15 will need to update their deployment target before integrating the new SDK versions. Customers who cannot yet migrate to iOS 15 should continue using their currently integrated SDK version, where supported, but will not be able to adopt the new SDK versions. Users connecting to our Video and eSign services must use the latest IDnow app version, which is typically downloaded before starting the ident. Users connecting to our services through web are not affected. If you have any questions or need assistance with the upgrade, please contact IDnow Support: https://support.idnow.io

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MONITORING 6 days ago - at 10/08/2026 11:48AM

Dear Customers,
To comply with the requirements of Xcode 27, new versions of our iOS SDKs are available. These releases increase the minimum supported version to iOS 15.

Customers are strongly recommend to update to the following new SDK versions:
Videoident SDK: version 9.7.16 (or newer)
Autoident SDK: version 5.23.0 (or newer)




Where to find the releases
Videoident SDK
https://github.com/idnow/de.idnow.ios/releases
Autoident SDK
https://github.com/idnow/de.idnow.ios.sdk.spm/releases

Important:
The minimum iOS target for these SDK versions is iOS 15. Applications supporting versions below iOS 15 will need to update their deployment target before integrating the new SDK versions.
Customers who cannot yet migrate to iOS 15 should continue using their currently integrated SDK version, where supported, but will not be able to adopt the new SDK versions.

Users connecting to our Video and eSign services must use the latest IDnow app version, which is typically downloaded before starting the ident.
Users connecting to our services through web are not affected.

If you have any questions or need assistance with the upgrade, please contact IDnow Support:

https://support.idnow.io

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