Outage in JumpCloud

Windows MDM agent install failures

Resolved Minor
May 16, 2023 - Started over 2 years ago - Lasted 33 minutes
Official incident page

Incident Report

We are currently investigating an issue with user led enrollment via Windows MDM currently leading to agent installation failures. We will update this issue as we know more.
Components affected
JumpCloud Agent

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/16/2023 03:40PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 05/16/2023 03:25PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 05/16/2023 03:09PM

We are currently investigating an issue with user led enrollment via Windows MDM currently leading to agent installation failures. We will update this issue as we know more.

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