Outage in JumpCloud

Admin Portal Performance

Resolved Minor
October 07, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating slow performance with the Admin Portal. We will update within an hour.
Components affected
JumpCloud Console
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/07/2025 11:23AM

The issue is now marked as resolved.

MONITORING 1 day ago - at 10/07/2025 11:08AM

Our investigation uncovered intermittent latencies at several end-points which caused slow response times at the Admin portal for a few customers.
Out of an abundance of caution, we have rolled back a recent update and will continue monitoring.

INVESTIGATING 1 day ago - at 10/07/2025 09:32AM

We are investigating slow performance with the Admin Portal. We will update within an hour.

Latest JumpCloud outages

LDAP Degredation - 4 days ago
Software Inventory Delay - 21 days ago
Reporting Data Delay - about 1 month ago
Console Service Outage - about 1 month ago

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