Outage in JumpCloud

Admin Portal Performance

Resolved Minor
October 07, 2025 - Started 23 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating slow performance with the Admin Portal. We will update within an hour.
Components affected
JumpCloud Console

Need to monitor JumpCloud outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 10/07/2025 11:23AM

The issue is now marked as resolved.

MONITORING 23 days ago - at 10/07/2025 11:08AM

Our investigation uncovered intermittent latencies at several end-points which caused slow response times at the Admin portal for a few customers.
Out of an abundance of caution, we have rolled back a recent update and will continue monitoring.

INVESTIGATING 23 days ago - at 10/07/2025 09:32AM

We are investigating slow performance with the Admin Portal. We will update within an hour.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook