Outage in JumpCloud

Console slowness due to CloudFlare Network issue in Asia region

Resolved Minor
November 21, 2025 - Started 22 days ago - Lasted about 2 hours
Official incident page

Incident Report

We had reports of delays or timeouts when accessing the Admin and User Portal consoles but now recovering. This issue has been traced to an ongoing network problem within the Asia region reported by Cloudflare. We are closely monitoring the situation and will provide an update as soon as new information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 11/21/2025 02:30PM

This incident has been resolved.

MONITORING 22 days ago - at 11/21/2025 12:44PM

Per the latest update from CloudFlare, a fix has been implemented and results are being monitored.
https://www.cloudflarestatus.com/incidents/5p8c3l54b5cl

INVESTIGATING 22 days ago - at 11/21/2025 12:34PM

We had reports of delays or timeouts when accessing the Admin and User Portal consoles but now recovering.
This issue has been traced to an ongoing network problem within the Asia region reported by Cloudflare.
We are closely monitoring the situation and will provide an update as soon as new information becomes available.

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