Outage in JumpCloud
Console slowness due to CloudFlare Network issue in Asia region
Resolved MinorIncident Report
We had reports of delays or timeouts when accessing the Admin and User Portal consoles but now recovering.
This issue has been traced to an ongoing network problem within the Asia region reported by Cloudflare.
We are closely monitoring the situation and will provide an update as soon as new information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 11/21/2025 02:30PM
This incident has been resolved.
MONITORING
about 20 hours ago - at 11/21/2025 12:44PM
Per the latest update from CloudFlare, a fix has been implemented and results are being monitored.
https://www.cloudflarestatus.com/incidents/5p8c3l54b5cl
INVESTIGATING
about 21 hours ago - at 11/21/2025 12:34PM
We had reports of delays or timeouts when accessing the Admin and User Portal consoles but now recovering.
This issue has been traced to an ongoing network problem within the Asia region reported by Cloudflare.
We are closely monitoring the situation and will provide an update as soon as new information becomes available.
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