Outage in JumpCloud
Console slowness due to CloudFlare Network issue in Asia region
Resolved MinorIncident Report
We had reports of delays or timeouts when accessing the Admin and User Portal consoles but now recovering.
This issue has been traced to an ongoing network problem within the Asia region reported by Cloudflare.
We are closely monitoring the situation and will provide an update as soon as new information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/21/2025 02:30PM
This incident has been resolved.
MONITORING
5 months ago - at 11/21/2025 12:44PM
Per the latest update from CloudFlare, a fix has been implemented and results are being monitored.
https://www.cloudflarestatus.com/incidents/5p8c3l54b5cl
INVESTIGATING
5 months ago - at 11/21/2025 12:34PM
We had reports of delays or timeouts when accessing the Admin and User Portal consoles but now recovering.
This issue has been traced to an ongoing network problem within the Asia region reported by Cloudflare.
We are closely monitoring the situation and will provide an update as soon as new information becomes available.
Latest JumpCloud outages
LDAP Directory Processing Delay - 22 days ago
Directory Dispatch Delays - 25 days ago
Increased error rates with JumpCloud Agent backend. - about 1 month ago
Intermittent issues accessing the JumpCloud Admin portal - 5 months ago
Remote-Assist Intermittent issues - 5 months ago
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