Outage in JumpCloud
Degraded Console Service - Devices Page slowness
Resolved MinorIncident Report
Summary AI Generated
JumpCloud experienced degraded performance on the admin console's devices page, causing delays and timeouts when users attempted to load device information. The issue affected the Console component for 1.9 hours. The problem was identified and resolved with a fix implementation, followed by monitoring to ensure stability.
We are currently investigating delays or timeouts loading the devices page in the admin console. We are investigating the cause of the issues currently, and will provide an update within one hour.
Components affected
JumpCloud ConsoleTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 05/08/2026 06:51AM
A fix has been implemented. We are currently monitoring the results.
IDENTIFIED
2 days ago - at 05/08/2026 06:44AM
The issue has been identified and the team is working on the fix.
INVESTIGATING
2 days ago - at 05/08/2026 06:41AM
We are currently investigating delays or timeouts loading the devices page in the admin console. We are investigating the cause of the issues currently, and will provide an update within one hour.
Latest JumpCloud outages
Degraded Agent Service on MacOS, Windows and Linux - 12 days ago
LDAP Directory Processing Delay - about 1 month ago
Directory Dispatch Delays - about 1 month ago
Increased error rates with JumpCloud Agent backend. - about 2 months ago
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