Outage in JumpCloud
Degraded console service.
Resolved MinorIncident Report
Summary AI Generated
JumpCloud's user console experienced delays and timeouts for approximately 2.4 hours due to a third-party Cloudflare outage. The issue affected users' ability to load the admin console. Once Cloudflare resolved their incident, JumpCloud's service returned to normal.
We are currently investigating delays or timeouts loading the user console. We are investigating the cause of the issues currently, and will provide an update within one hour.
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 06/22/2026 04:39PM
The third party issue impacting our service has been resolved. Our internal monitoring is showing service states returned to normal.
IDENTIFIED
26 days ago - at 06/22/2026 03:08PM
We have identified that a third party outage is impacting our service. More information can be found at https://www.cloudflarestatus.com/incidents/v3yl7jqmqj51
INVESTIGATING
26 days ago - at 06/22/2026 02:21PM
We are currently investigating delays or timeouts loading the user console. We are investigating the cause of the issues currently, and will provide an update within one hour.
Latest JumpCloud outages
Degraded Console Service - Devices Page slowness - 2 months ago
Degraded Agent Service on MacOS, Windows and Linux - 3 months ago
LDAP Directory Processing Delay - 4 months ago
Directory Dispatch Delays - 4 months ago
Increased error rates with JumpCloud Agent backend. - 4 months ago
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