Is Sumsub Down?

Live Sumsub status. See if Sumsub is down, view recent outages, and get real-time alerts when problems start.

What is Sumsub current status?

Sumsub is operational

IsDown pulls data from Sumsub's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Sumsub not working for you?

Sumsub issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Sumsub outage history

IsDown has tracked 13 incidents since started monitoring Sumsub status in July 2022. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Feb 24 2025

    3 months ago · lasted about 7 hours

    We are currently experiencing temporary SMS delivery issues affecting some users. Our team is actively investigating the issue and working with SMS service providers to resolve the issue as quickly as possible. We apologize for any inconvenience ...

  • Jan 19 2025

    4 months ago · lasted about 3 hours

    One of our internal services, responsible for verifications, has experienced a failure. As a result, some users may encounter delayed verifications. Verification processes amay experience significant delays, which may affect user onboarding, tra...

  • May 13 2024

    about 1 year ago · lasted about 1 hour

    We're currently investigating possible timeouts of requests to our services. Our team is actively working to identify the root cause and resolve the issue with the highest priority. We apologize for any inconvenience this may cause and are curren...

  • Jul 2022 ...
    IsDown started monitoring Sumsub status

    We've tracked and collected 13 incidents since started monitoring Sumsub status

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Frequently Asked Questions

Is Sumsub down today?

Sumsub isn't down. You can check Sumsub status and incident details on the top of the page. IsDown continuously monitors Sumsub official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Sumsub status?

Sumsub is currently operational. You can check Sumsub status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Sumsub outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Sumsub slow today?

Currently there's no report of Sumsub being slow. Check on the top of the page if there are any reported problems by other users.

How are Sumsub outages detected?

IsDown monitors the Sumsub official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Sumsub outage?

Sumsub last outage was on February 24, 2025 with the title "Temporary SMS delivery issues"

Sumsub not working for you? How do I know if Sumsub is down?

How can I check Sumsub status and outages?

Why use IsDown to monitor Sumsub instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sumsub and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Sumsub status changes?

IsDown offers an easy way to monitor Sumsub with maximum flexibility

Major Outages Notifications

IsDown monitors Sumsub for major outages. A major outage is when Sumsub experiences a critical issue that severely affects one or more services/regions. When Sumsub marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Sumsub status page for minor outages. A minor outage is when Sumsub experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Sumsub status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Sumsub publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Sumsub and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Sumsub and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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