Outage in JumpCloud
3rd Party Provider Operational Issues
Resolved MinorIncident Report
Due to an issue with our Cloud Provider, JumpCloud is experiencing intermittent issues with multiple services. We are investigating this with our provider and will update this incident as we know more.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/20/2025 10:14AM
This incident has been resolved.
MONITORING
about 1 month ago - at 10/20/2025 10:02AM
We are continuing to monitor as we see further recovery with all services.
IDENTIFIED
about 1 month ago - at 10/20/2025 09:11AM
We are monitoring our services, and starting to see some recovery.
INVESTIGATING
about 1 month ago - at 10/20/2025 07:52AM
Due to an issue with our Cloud Provider, JumpCloud is experiencing intermittent issues with multiple services. We are investigating this with our provider and will update this incident as we know more.
Latest JumpCloud outages
Remote-Assist Intermittent issues - 9 days ago
SSO-OIDC Authentication Issue - 14 days ago
SSO & MFA Issues. - 16 days ago
3rd Party Provider Operational Issues - about 1 month ago
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