Check if JumpCloud Directory Insights is down, official outages, user-reported issues, and outages map.
JumpCloud Directory Insights is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 9 incidents for JumpCloud Directory Insights since started monitoring JumpCloud status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official JumpCloud Directory Insights outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Aug 25, 2025 07:59 PM CEST | 
                                              
                                                Minor
                                              
                                             We're currently investigating an issue with some Directory, SSO, and Password Manager insights ev...
                                             | about 2 hours | 
| Jul 24, 2025 12:14 PM CEST | 
                                              
                                                Minor
                                              
                                             We're investigating reports of an issue with JumpCloud's Directory Insights Service not populatin...
                                             | 42 minutes | 
| Jun 16, 2025 03:38 PM CEST | 
                                              
                                                Minor
                                              
                                             We are currently investigating an issue where device's policy results are not displayed as expect...
                                             | about 4 hours | 
| Feb 03, 2025 09:56 AM CET | 
                                              
                                                Minor
                                              
                                             We're investigating reports of degraded performance with JumpCloud's Directory Insights service. ...
                                             | about 1 hour | 
| Dec 17, 2024 11:55 PM CET | 
                                              
                                                Minor
                                              
                                             We are currently investigating an issue with propagation delays with Directory Insights events.  ...
                                             | 40 minutes | 
| Nov 05, 2024 12:20 AM CET | 
                                              
                                                Minor
                                              
                                             We're investigating reports of degraded performance with JumpCloud's Insights reporting. The caus...
                                             | 34 minutes | 
| Sep 28, 2023 06:57 AM CEST | 
                                              
                                                Major
                                              
                                             We're investigating reports of degraded performance or intermittent connection issues with JumpCl...
                                             | 19 minutes | 
| Apr 13, 2022 12:13 AM CEST | 
                                              
                                                Minor
                                              
                                             JumpCloud is currently investigating issues with reports of inaccurate geoip tagging in Directory...
                                             | less than a minute | 
| Mar 08, 2022 10:13 PM CET | 
                                              
                                                Minor
                                              
                                             JumpCloud is currently investigating an issue with intermittent failures to populate some LDAP ev...
                                             | 21 days | 
 
    See what users are saying about JumpCloud Directory Insights issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring JumpCloud since April 2020
Directory Insights is part of JumpCloud. Check the JumpCloud's status.
4 incidents in 2025
JumpCloud Directory Insights isn't down. You can check JumpCloud Directory Insights status and incident details on the top of the page. IsDown continuously monitors JumpCloud Directory Insights official status page every few minutes. In the last 24 hours, there were 0 outages reported.
JumpCloud Directory Insights is currently operational. You can check JumpCloud Directory Insights status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of JumpCloud Directory Insights being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the JumpCloud Directory Insights official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
JumpCloud Directory Insights last outage was on August 25, 2025 with the title "Directory Insights Events Failing to Propagate"
IsDown and DownDetector help users determine if JumpCloud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about JumpCloud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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