Outage in JumpCloud

Degraded Directory Insights

Resolved Minor
July 24, 2025 - Started 1 day ago - Lasted 42 minutes
Official incident page

Need to monitor JumpCloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including JumpCloud, and never miss an outage again.
Start Free Trial

Outage Details

We're investigating reports of an issue with JumpCloud's Directory Insights Service not populating events in the Admin Portal. We are investigating the cause of the issue currently, and will update the status once resolved.
Components affected
JumpCloud Directory Insights
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/24/2025 10:53AM

A partial outage of JumpCloud's Directory Insight Service not populating events at the Admin Portal, is now resolved All operations have returned to normal, and the issue is currently considered resolved.

MONITORING 1 day ago - at 07/24/2025 10:36AM

A fix has been implemented and we are monitoring the results. Directory Insights Service is now fully operational.

INVESTIGATING 1 day ago - at 07/24/2025 10:14AM

We're investigating reports of an issue with JumpCloud's Directory Insights Service not populating events in the Admin Portal. We are investigating the cause of the issue currently, and will update the status once resolved.

Latest JumpCloud outages

JumpCloud University - 10 days ago
Degraded RADIUS Service - 16 days ago
Degraded System Insights - 25 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook