Outage in JumpCloud
Degraded Directory Insights
Resolved MinorIncident Report
We're investigating reports of an issue with JumpCloud's Directory Insights Service not populating events in the Admin Portal. We are investigating the cause of the issue currently, and will update the status once resolved.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/24/2025 10:53AM
A partial outage of JumpCloud's Directory Insight Service not populating events at the Admin Portal, is now resolved All operations have returned to normal, and the issue is currently considered resolved.
MONITORING
3 months ago - at 07/24/2025 10:36AM
A fix has been implemented and we are monitoring the results. Directory Insights Service is now fully operational.
INVESTIGATING
3 months ago - at 07/24/2025 10:14AM
We're investigating reports of an issue with JumpCloud's Directory Insights Service not populating events in the Admin Portal. We are investigating the cause of the issue currently, and will update the status once resolved.
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