Outage in JumpCloud

SSO-OIDC Authentication Issue

Resolved Minor
November 06, 2025 - Started about 11 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue with the authentication on SSO OIDC applications. We have already identified the cause and will provide an update within one hour.

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Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 11/06/2025 01:47PM

This incident has been resolved.

MONITORING about 10 hours ago - at 11/06/2025 01:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 11 hours ago - at 11/06/2025 12:33PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 11 hours ago - at 11/06/2025 12:28PM

We are currently investigating an issue with the authentication on SSO OIDC applications. We have already identified the cause and will provide an update within one hour.

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