Outage in JumpCloud

Admin Console UI - issue with pulling up existing user and device groups

Resolved Minor
April 24, 2024 - Started 12 days ago - Lasted about 4 hours
Official incident page

Need to monitor JumpCloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including JumpCloud, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue with the Admin console UI when pulling up existing user and device groups.
Components affected
JumpCloud Console
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/24/2024 11:20AM

This incident has been resolved.

MONITORING 12 days ago - at 04/24/2024 11:09AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 days ago - at 04/24/2024 09:24AM

We have identified the issue and a fix is being evaluated.

INVESTIGATING 12 days ago - at 04/24/2024 08:41AM

We continue to investigate the cause of the issue currently and will update the status event once resolved.

INVESTIGATING 12 days ago - at 04/24/2024 07:07AM

We are currently investigating an issue with the Admin console UI when pulling up existing user and device groups.

Stay ahead of outages. Monitor JumpCloud and all your vendors in one place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime