Outage in Khoros

[Khoros -Community] Intermittent issues with mail notification service

Resolved Major
January 26, 2024 - Started 4 months ago - Lasted about 23 hours
Official incident page

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Outage Details

We are seeing issues with our mail notification service due to which customers face issues while receiving emails from the Community. We are working on the issue and will keep you updated with the progress.
Components affected
Khoros Community Mail
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/26/2024 11:24PM

This incident has been resolved.

MONITORING 4 months ago - at 01/26/2024 10:32PM

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide another update soon.

INVESTIGATING 4 months ago - at 01/26/2024 01:03AM

We are seeing issues with our mail notification service due to which customers face issues while receiving emails from the Community.
We are working on the issue and will keep you updated with the progress.

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