Outage in Kickserv

Errors in the latest version of the iOS app

Resolved Maintenance
October 11, 2022 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

Our latest iOS app update contains a configuration error. We are correcting the issue and will release a fix ASAP. In the meantime, we recommend you do not update to the latest version of Kickserv on iOS (version 3.10.4). We'll let you know as soon as the App Store is updated with the fix.
Components affected
Kickserv iOS App
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 10/11/2022 02:13PM

We'll be releasing a new build to the App Store as soon as possible. This will be version 3.10.4.1 and it will be a required update. In the meantime, we have made some server changes to allow version 3.10.4 to operate more or less normally. If your iOS device is not set to automatically update to the latest versions of apps, and you have not yet updated to 3.10.4, you should wait until 3.10.4.1 is released before updating the Kickserv app.

IDENTIFIED over 1 year ago - at 10/11/2022 01:45PM

Our latest iOS app update contains a configuration error. We are correcting the issue and will release a fix ASAP. In the meantime, we recommend you do not update to the latest version of Kickserv on iOS (version 3.10.4). We'll let you know as soon as the App Store is updated with the fix.

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