Minor · started 3 months ago
With the latest mobile app release (version 3.10.10), we discovered an issue when adding files to a job or customer. If you check the "Share in Customer Center" option, and do not enter a description, the app may crash. We are investigating this now, but there's an easy workaround. Just make sure you enter a description. You can even enter some text and then delete it before uploading. We'll let you know as soon as we have a fix available.
Major · about 2 months ago · lasted about 3 hours
Our latest iOS app release (3.10.13) is incorrectly using test data. If you use an iOS device, please do not update your app just yet. We’ll get that fixed today.
Major · 4 months ago · lasted 43 minutes
We've received reports that the New Opportunities tab is not showing opportunities. We're looking into the issue now.
Minor · 4 months ago · lasted 1 day
We've received reports that email notifications are not being delivered in some cases. We're looking into it now.
Major · 5 months ago · lasted 6 days
SMS text messages from Kickserv are currently not being received by T-mobile subscribers. We're investigating with our SMS provider now.
Maintenance · 12 months ago · lasted about 6 hours
Our latest iOS app update contains a configuration error. We are correcting the issue and will release a fix ASAP. In the meantime, we recommend you do not update to the latest version of Kickserv on iOS (version 3.10.4). We'll let you know as soon as the App Store is updated with the fix.
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