Outage in Kickserv

Redirect Issue/Degraded State

Resolved Major
June 11, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Navigating and searching the Kickserv web application is resulting in an issue where our users are getting directed to our main sign in page or showing an invalid customer with an error referencing degraded state. Our team is investigating the cause.
Components affected
Kickserv Search Kickserv Web Application (kickservapp.com)
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/11/2024 02:39PM

All systems are operational.

INVESTIGATING 11 months ago - at 06/11/2024 02:00PM

Navigating and searching the Kickserv web application is resulting in an issue where our users are getting directed to our main sign in page or showing an invalid customer with an error referencing degraded state. Our team is investigating the cause.

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