Outage in Kinsta

We are Currently Investigating an issue Relating to our SMTP provider MailChannels

Resolved Minor
August 01, 2022 - Started about 3 years ago - Lasted about 5 hours
Official incident page

Incident Report

Our Engineers are investigating reports of an outgoing email issue with our SMTP provider, MailChannels. We are working on restoring normal service to transactional email service as quickly as possible.
Components affected
Kinsta Outbound Email System

Need to monitor Kinsta outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 08/02/2022 02:05AM

Our SMTP provider has confirmed that the issue with email deliverability has been resolved. Setting this Incident to Monitoring.

INVESTIGATING about 3 years ago - at 08/02/2022 01:24AM

We are continuing to wait for an update from MailChannels on this issue.

INVESTIGATING about 3 years ago - at 08/01/2022 11:51PM

We are continuing to investigate this issue and are waiting for an update.

INVESTIGATING about 3 years ago - at 08/01/2022 11:02PM

We are waiting for an update from MailChannels on the issue and will continue to update the status page as we have any new information.

INVESTIGATING about 3 years ago - at 08/01/2022 10:21PM

Our engineers are still working with our outgoing SMTP provider to restore service as quickly as possible.

INVESTIGATING about 3 years ago - at 08/01/2022 09:33PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 08/01/2022 08:51PM

Our Engineers are investigating reports of an outgoing email issue with our SMTP provider, MailChannels. We are working on restoring normal service to transactional email service as quickly as possible.

Latest Kinsta outages

Chat Support system issues - 7 days ago
Environment creations are failing - 8 days ago
Kinsta API documents on kinsta.com unavailable - 9 days ago
Chat Support system issues - 9 days ago
Chat Support system issues - 12 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook