Outage in Kinsta

We are Currently Investigating an issue Relating to our SMTP provider MailChannels

Resolved Minor
August 01, 2022 - Started almost 3 years ago - Lasted about 5 hours
Official incident page

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Outage Details

Our Engineers are investigating reports of an outgoing email issue with our SMTP provider, MailChannels. We are working on restoring normal service to transactional email service as quickly as possible.
Components affected
Kinsta Outbound Email System
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 08/02/2022 02:05AM

Our SMTP provider has confirmed that the issue with email deliverability has been resolved. Setting this Incident to Monitoring.

INVESTIGATING almost 3 years ago - at 08/02/2022 01:24AM

We are continuing to wait for an update from MailChannels on this issue.

INVESTIGATING almost 3 years ago - at 08/01/2022 11:51PM

We are continuing to investigate this issue and are waiting for an update.

INVESTIGATING almost 3 years ago - at 08/01/2022 11:02PM

We are waiting for an update from MailChannels on the issue and will continue to update the status page as we have any new information.

INVESTIGATING almost 3 years ago - at 08/01/2022 10:21PM

Our engineers are still working with our outgoing SMTP provider to restore service as quickly as possible.

INVESTIGATING almost 3 years ago - at 08/01/2022 09:33PM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 08/01/2022 08:51PM

Our Engineers are investigating reports of an outgoing email issue with our SMTP provider, MailChannels. We are working on restoring normal service to transactional email service as quickly as possible.

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