Spot Exchange Connectivity Issues - Web, Mobile & API (Rest & Websockets)

This incident has been resolved.

Markets are back online while we continue to verify the system status. All order types may be submitted and can be matched.

Markets are now in post-only mode, the issue has been identified and fixed. Only new limit, post-only orders can be submitted. Other order types will be rejected. Existing orders can still be canceled.

Markets are in cancel-only mode, the issue has been identified, fixed and we are verifying the system. Existing orders can be canceled, but new orders cannot be submitted.

We have identified the cause of the issue and are working to finalise the resolution of the issue and restore services. We will update as soon as we have more information.

We have identified the cause of the issue and are working to resolve the issue and restore services. We will update as soon as we have more information.

We have identified the cause of the issue with Spot Exchange clients connecting to the platform and submitting orders over all Web & Mobile applications and Rest and Websocket connections. We are working to implement a fix and will update as soon as we have more information.

We are continuing to investigate the issue with Spot Exchange clients connecting to the platform and submitting orders over all Web & Mobile applications and Rest and Websocket connections. We are working to resolve the issue and will update as soon as we have more information.

We are actively investigating & working on the issue.

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. Markets will enter cancel-only mode for a period once normal operations resume. We are working to resolve the issue and will update as soon as we have more information.