Outage in LanSchool

Clever rostering

Resolved Major
January 11, 2024 - Started 4 months ago - Lasted about 10 hours
Official incident page

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Outage Details

We are aware of an issue affecting Clever rostering and will post an update shortly.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/12/2024 12:57AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 01/11/2024 09:50PM

We have identified the fix and will be applying it as soon as possible. Thank you for your patience.

INVESTIGATING 4 months ago - at 01/11/2024 03:42PM

We are aware of an issue causing class rosters imported from Clever to not appear for some customers. Our engineers are working on a solution and we will post another update soon. Thank you for your patience and we apologize for the inconvenience this has caused.

INVESTIGATING 4 months ago - at 01/11/2024 03:39PM

We are aware of an issue affecting Clever rostering and will post an update shortly.

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