Outage in LastPass

LastPass - Users intermittently unable to get to support.lastpass.com

Resolved Major
January 03, 2024 - Started 4 months ago - Lasted about 9 hours
Official incident page

Need to monitor LastPass outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including LastPass, and never miss an outage again.
Start Free Trial

Outage Details

We are actively investigating reports that some LastPass customers may be experiencing difficulties accessing the "support.lastpass.com" web page. Our engineers are working to identify the issue and will provide another update shortly.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/04/2024 02:17AM

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

MONITORING 4 months ago - at 01/04/2024 02:08AM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED 4 months ago - at 01/04/2024 01:45AM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

IDENTIFIED 4 months ago - at 01/03/2024 11:33PM

Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING 4 months ago - at 01/03/2024 11:18PM

Our engineers are still working to identify the issue, and any updates we gather will be shared soon.

INVESTIGATING 4 months ago - at 01/03/2024 10:11PM

Our engineers are diligently working to identify the issue, and any updates we gather will be shared soon.

INVESTIGATING 4 months ago - at 01/03/2024 07:42PM

Our engineers are still actively investigating to identify the issue and will provide any updates we have momentarily.

INVESTIGATING 4 months ago - at 01/03/2024 05:20PM

We are actively investigating reports that some LastPass customers may be experiencing difficulties accessing the "support.lastpass.com" web page.

Our engineers are working to identify the issue and will provide another update shortly.

Latest LastPass outages

Admin Console - about 1 month ago

The easiest way to monitor LastPass and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3154 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime