Outage in LastPass

LastPass - Users unable to login

Resolved Major
December 04, 2023 - Started 5 months ago - Lasted 14 minutes
Official incident page

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Outage Details

We are actively investigating reports that some LastPass customers may not be able to log-in to their accounts. All user accessing LastPass through the federated login will experience login failures. Offline mode is available as a workaround. However, the offline mode may have been disabled as a company policy and this option is not available for federated login users.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/04/2023 12:58PM

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

IDENTIFIED 5 months ago - at 12/04/2023 12:52PM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING 5 months ago - at 12/04/2023 12:43PM

We are actively investigating reports that some LastPass customers may not be able to log-in to their accounts. All user accessing LastPass through the federated login will experience login failures. Offline mode is available as a workaround. However, the offline mode may have been disabled as a company policy and this option is not available for federated login users.

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