Outage in Later

Instagram Auto-Publishing Issues

Resolved Minor
March 08, 2024 - Started about 2 months ago - Lasted 3 days
Official incident page

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Outage Details

Later's teams have been made aware of an issue impacting the ability for scheduled content to Auto-Publish carousel posts to Instagram as expected. Currently approximately 50% of these are able to successfully be published via the Instagram API. Notification publishing is unaffected by this and will be the best alternative method to use in the interim. We are currently awaiting an update from Meta regarding this issue and will update as more information has been received.
Components affected
Later Instagram Publishing
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/11/2024 03:58PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/08/2024 05:24PM

We have received an update from Meta that a fix for this issue is being rolled out across the Instagram API. It is expected that all functionality for auto-publishing Carousel/Multi-photo posts will be restored by 12:00pm PST.

Our teams are continuing to monitor for further updates as well as any changes in behaviour.

INVESTIGATING about 2 months ago - at 03/08/2024 01:37PM

Later's teams have been made aware of an issue impacting the ability for scheduled content to Auto-Publish carousel posts to Instagram as expected. Currently approximately 50% of these are able to successfully be published via the Instagram API.

Notification publishing is unaffected by this and will be the best alternative method to use in the interim.

We are currently awaiting an update from Meta regarding this issue and will update as more information has been received.

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Delay in image processing that could impact image uploading and publishing times - 5 months ago

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