Outage in LaunchDarkly

Flag status and last flag evaluation timestamps are incorrect for some flags

Resolved Major
March 14, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating reports of incorrect "Last evaluated" timestamps and flags incorrectly reporting as "inactive". Flag evaluations data on the Flag Insights view is unaffected and showing correct data. The flag delivery network and core feature management are both unaffected, so flags continue to be evaluated and updated without issue.
Components affected
LaunchDarkly Usage Metrics
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/14/2024 09:13PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/14/2024 07:06PM

A fix has been implemented. Timestamps for any evaluations going forward will be properly recorded for all flags.

IDENTIFIED about 2 months ago - at 03/14/2024 06:24PM

We have identified the cause of the issue and are working to get a fix out. Only flags that were returning a null or missing default evaluation value from the SDK since March 6 were affected.

INVESTIGATING about 2 months ago - at 03/14/2024 06:00PM

We are investigating reports of incorrect "Last evaluated" timestamps and flags incorrectly reporting as "inactive". Flag evaluations data on the Flag Insights view is unaffected and showing correct data.

The flag delivery network and core feature management are both unaffected, so flags continue to be evaluated and updated without issue.

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