Outage in LayerStack

Network Interruption for Cloud Servers

Resolved Minor
October 07, 2019 - Started over 4 years ago - Lasted over 2 years
Official incident page

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Outage Details

Our engineer team is investigate the network issue for some HK Cloud Servers with our network upstream provider now, we should provide further update shortly. The Cloud Servers connection may be interrupted currently. We are sincerely sorry for inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 10/07/2019 04:58AM

Our engineer team has figured out the failure of core router and we have resolved the issue completely now.

Again, we are sorry for any inconvenience caused.

INVESTIGATING over 4 years ago - at 10/07/2019 04:22AM

Our engineer team is investigate the network issue for some HK Cloud Servers with our network upstream provider now, we should provide further update shortly. The Cloud Servers connection may be interrupted currently.

We are sincerely sorry for inconvenience caused.

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