Outage in Leviy

Analytics boards reporting sends emails without subscription

Resolved Minor
November 23, 2021 - Started over 3 years ago
Official incident page

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Outage Details

For unclear reason analytics boards reports are being send without subscriptions of users. Therefor we decide to turn of this feature until the problem has been solved. We are investigating with our supplier (Sisense) why emails are being send to users that have not been subscribed to analytics boards.
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 03/17/2022 10:43AM

There are some ongoing issues with the sending of Analytics notifications. Our supplier ensured us they are following up on this. Affected customers and users are informed on an individual basis.

INVESTIGATING over 3 years ago - at 11/26/2021 10:26AM

For unclear reason analytics boards reports are being send without subscriptions of users.
Therefor we decide to turn of this feature until the problem has been solved.
We are investigating with our supplier (Sisense) why emails are being send to users that have not been subscribed to analytics boards.

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