Outage in Lightstep

Email notification delivery impacted

Resolved Minor

March 01, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently having trouble delivering emails for user invitations, instrumentation insights, password reset notifications, key expirations, and billing overages. We are working to mitigate this.

Components affected

Lightstep Slack Apps/Integrations Lightstep PagerDuty Events API Lightstep Explorer Lightstep Trace Assembly Lightstep Slack Connections Lightstep Alerts Lightstep Dashboards Lightstep Statistics Lightstep Service Directory Lightstep API Lightstep Root Cause Analysis Lightstep Slack Messaging

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/02/2023 12:12AM

This incident has been resolved. Emails that had previously failed to send will be delivered.

IDENTIFIED about 1 year ago - at 03/01/2023 09:33PM

We are currently having trouble delivering emails for user invitations, instrumentation insights, password reset notifications, key expirations, and billing overages. We are working to mitigate this.

Latest Lightstep outages

Degraded log ingestion and partial query results - about 1 month ago

span ingestion for customers using Cloud Observability operated microsats failing - 3 months ago

app.lightstep.com was intermittently unavailable - 7 months ago

Errors and higher latency on all API endpoints - 7 months ago

Degraded Service Directory and long time range span queries for some customers. - 8 months ago

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