Outage in Link Mobility
Unscheduled System Disturbance at myLINK - Incident on 03.04.2024
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Dear valued Customer/ Partner
Message events are now visible in the web portal. DLR callbacks are still not being sent. Our team is still working to restore full functionality to the system
We plan to send an update as soon as new information becomes available.
We apologize for any inconvenience.
Dear valued Customer/ Partner
We're informing you about an unscheduled system disruption. Our team is currently investigating the root cause and working to restore normal functionality.
Affected services:
Web Portal
Statistics
SMS Delivery Report (DLR)
Impact: Message events are not visible on the web portal, and Callback DLRs (Delivery Receipts) are not being sent
We plan to send an update as soon as new information becomes available.
We apologize for any inconvenience caused.
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