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At this time, the bug that caused this problem should be entirely fixed and affected Customers have been ticketed.
If you are still having any issues relating to this incident or anything else, please don't hesitate to reply to your Support ticket or create a new Support ticket.
We are continuing to monitor the fix implemented to address the bug. We are also working to address any impacted customers who may have had their LKE Node Pools incorrectly scaled and are accruing charges for the erroneously deployed services.
A fix has been deployed to address the scaling issue that impacted LKE clusters. We will continue to monitor this situation and update this status page as necessary.
Our team has identified what's causing the incorrect number of nodes to be generated when resizing LKE clusters and are working on implementing a fix. We will update this page once we have additional information to provide.
We are continuing to investigate this issue.
We have been made aware of an issue when resizing LKE clusters, resulting in an incorrect number of nodes being generated. It should be noted that the functioning of the cluster itself is not affected by this. As we work to resolve this, we advise customers to avoid resizing their clusters if possible.
Any overages caused by incorrectly provisioned nodes will be credited once the source of the issue has been resolved. If you encounter a situation where you have been overcharged for a LKE cluster due to this issue and have an immediate need of billing assistance, please open a Support ticket for assistance.
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