Service Issue - Cloud Manager and API

We haven't observed any additional issues with the Cloud Manager or API, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.

At this time we have been able to correct the issue affecting the Cloud Manager and API. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

Our team has identified the issue affecting the Cloud Manager and API as performance issues impacting the backend Linode database. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place. During this time, customers may continue to experience delayed responses or timeouts when utilizing Cloud Manager or the Linode API.

Our team is investigating a service issue affecting the Linode Cloud Manager and API which started at ~18:00 UTC. During this time, some users may experience delays or timeouts when attempting to access these systems. We will share additional updates as we have more information.