Outage in LMAX

An interruption to services in New York Professional.

Resolved Minor
March 08, 2024 - Started about 2 months ago - Lasted 3 days
Official incident page

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Outage Details

Between 13:33:30 and 13:34:30 UTC there was an infrastructure related issue in New York exchange. During this time clients may have had orders delayed, not acknowledged, or sessions disconnected. All services are now operating as expected, and support staff are investigating.
Components affected
LMAX Market Data
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/11/2024 09:29AM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 03/08/2024 03:58PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/08/2024 02:17PM

Between 13:33:30 and 13:34:30 UTC there was an infrastructure related issue in New York exchange.

During this time clients may have had orders delayed, not acknowledged, or sessions disconnected.

All services are now operating as expected, and support staff are investigating.

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