Outage in Sage AR Automation
Microsoft Azure Issue Identified - Degraded Worker Role Performance Possible
Resolved MinorIncident Report
Our Engineering team has identified an issue with Microsoft Azure services that may affect performance of the Anytime Collect Worker Role process. This may cause a delay in any process that utilizes the process, such as: mail retrieval, advanced alerts, exporting, and mail processing. Our team is currently attempting to work with Microsoft on a resolution. Please reach out to support@anytimecollect.com if you notice any issues performance issues related to the worker role. We will provide a status update as soon as possible. Thank you.
Latest Updates ( sorted recent to last )
RESOLVED
over 5 years ago - at 10/09/2020 12:09PM
At approximately 11 PM EST last night, the Azure services returned to normal functionality. All worker role related services for Anytime Collect should be fully operational. Please reach out to support @anytimecollect.com if you notice any issues today regarding mail retrieval, advanced alerts, exporting, and/or mail processing.
INVESTIGATING
over 5 years ago - at 10/08/2020 11:49PM
Our Engineering team has identified an issue with Microsoft Azure services that may affect performance of the Anytime Collect Worker Role process. This may cause a delay in any process that utilizes the process, such as: mail retrieval, advanced alerts, exporting, and mail processing. Our team is currently attempting to work with Microsoft on a resolution. Please reach out to support@anytimecollect.com if you notice any issues performance issues related to the worker role. We will provide a status update as soon as possible. Thank you.
Latest Sage AR Automation outages
Microsoft outage - about 5 years ago
March 2021 Release - about 5 years ago
Manual emails including reply emails from Anytime Collect not sending as expected - over 5 years ago
Worker Role Delay - Automated Processes May Be Delayed - over 5 years ago
Unexpected Error Received When Searching For Customer - over 5 years ago
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