Outage in Locomote

IMPORTANT Jetstar (JQ) instant purchase payment failures

Resolved Minor

May 17, 2019 - Started almost 5 years ago - Lasted almost 3 years
Official incident page

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Outage Details

We are aware of an issue where some users may not be able to book Jetstar (JQ) instant purchase airfares and are receiving a payment error. You can however book Jetstar (JQ) airfares with Baggage. Our team is working to resolve this as soon as possible. We apologise for any inconvenience.

Latest Updates ( sorted recent to last )

RESOLVED over 4 years ago - at 10/10/2019 01:21PM

This incident has been resolved.

INVESTIGATING almost 5 years ago - at 05/17/2019 01:53AM

We are aware of an issue where some users may not be able to book Jetstar (JQ) instant purchase airfares and are receiving a payment error. You can however book Jetstar (JQ) airfares with Baggage.
Our team is working to resolve this as soon as possible.
We apologise for any inconvenience.

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