Outage in LogRocket

Ingestion and slow search results

Resolved Minor
August 09, 2023 - Started 9 months ago - Lasted about 11 hours
Official incident page

Need to monitor LogRocket outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including LogRocket, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue with one of our search databases. Ingestion into this system is currently delayed, and loading data on the dashboard may be slow or timeout. Session Data collection is not impacted.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/10/2023 01:13AM

This incident has been resolved.

MONITORING 9 months ago - at 08/10/2023 12:32AM

We are continuing to monitor for any further issues.

MONITORING 9 months ago - at 08/09/2023 11:21PM

System performance has been restored. We are continuing to monitor as we work through the remaining backlog of events to process.

IDENTIFIED 9 months ago - at 08/09/2023 08:45PM

Our vendor has identified a root cause and we are working to restore the search database to full performance.

INVESTIGATING 9 months ago - at 08/09/2023 05:07PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 08/09/2023 02:09PM

We are investigating an issue with one of our search databases. Ingestion into this system is currently delayed, and loading data on the dashboard may be slow or timeout.

Session Data collection is not impacted.

The easiest way to monitor LogRocket and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime