Outage in Manatal

Application inaccessible

Resolved Major

January 16, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We're experiencing an issue on our servers. The application is currently unavailable. Our engineers are currently working on identifying the issue and fixing it as soon as possible. We will keep you informed in this thread as soon as possible

Components affected

Manatal Web Application Manatal Enrichment Manatal SendGrid API v3 Manatal Fastly Amsterdam (AMS) Manatal Premium posting Manatal Fastly Sydney (SYD) Manatal Fastly Tokyo (HND) Manatal AWS ec2-us-east-1 Manatal Stripe API Manatal Intercom Web Messenger Manatal Emailing Manatal Fastly New York (LGA) Manatal Heroku Manatal API Manatal Career Page Manatal Resume Parsing Manatal Marketplace Manatal mailgun API Manatal Fastly Singapore (QPG) Manatal Fastly Johannesburg (JNB)

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/16/2023 03:30PM

This incident has been resolved.

MONITORING over 1 year ago - at 01/16/2023 12:45PM

A fix has been implemented and our engineers will keep monitoring the application status.

IDENTIFIED over 1 year ago - at 01/16/2023 12:36PM

Our engineers have identified the issue and are working on fix.

We will keep this post updated with our latest findings.

INVESTIGATING over 1 year ago - at 01/16/2023 12:34PM

We're experiencing an issue on our servers. The application is currently unavailable.

Our engineers are currently working on identifying the issue and fixing it as soon as possible.

We will keep you informed in this thread as soon as possible

Latest Manatal outages

Degraded performance of the Manatal Emailing Service - 5 months ago

Degradation of performance of the Manatal application - 6 months ago

Degraded performance of the Emailing Service - 7 months ago

Slower transactional email (e.g. notification, user invitation, etc.) sending - 7 months ago

Manatal Marketplace Service is interrupted - 7 months ago

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