Outage in Mangopay
[PRODUCTION/ Banking Partners] Delays in cards refunds created on 06/04
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
Remittance file that includes refunds from 06/04 have been reprocessed by our banking partner. End-users will be able to see their funds in their bank account in a couple of days.
End-users may be experiencing delays in card refunds created on 06/04/24.
These delays are due to an issue of the remittance file from that day with our banking partners.
Who is affected: Anyone on the PRODUCTION environment.
- Payin by cards
- EUR
We are investigating and will keep you posted of any updates.
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