Outage in Mapbox

Uploads API jobs not processing

Resolved Major
November 10, 2023 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating reports of processing issues with the Uploads API.
Components affected
Mapbox API
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/10/2023 02:18AM

All operations have returned to normal, and the backlog of jobs has been cleared.

MONITORING 6 months ago - at 11/10/2023 01:43AM

We are seeing recovery and continue to process the backlog of jobs affected.

IDENTIFIED 6 months ago - at 11/10/2023 01:02AM

We have resolved the issue for newly created uploads. We continue to work through the backlog of uploads that are still processing.

IDENTIFIED 6 months ago - at 11/10/2023 12:41AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 11/10/2023 12:23AM

We are investigating reports of processing issues with the Uploads API.

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