Number of Incidents
3 outages
Since last incident
9 days
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Minor · 9 days ago · lasted about 21 hours
Increased HTTP error rates and latency
We are currently investigating an increase in HTTP error rates and latency for Maps APIs
Major · 15 days ago · lasted about 1 hour
Missing or Incorrect POI Brand Name in Search
We've identified an issue where users searching for select POI brands in the US and Germany will either not get results or the returned POI names will just be numbers. The fix is identified and a rollback operation is underway.
Minor · 22 days ago · lasted about 3 hours
Missing or incorrect road closure data for Traffic V1 API and Matrix API
We are investigating degraded performance for the Matrix API and Traffic Maps v1. Customers of these services may experience missing or incorrect road closure data. We have identified the root cause and are working towards a solution.
Minor · about 2 months ago · lasted about 2 hours
Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may receive ETAs that do not reflect live traffic conditions in the affected regions. Customers using traffic-maps may view tiles that do not reflect live traffic conditions in the affected regions. Customers of Mapbox Traffic Data may not receive timely live traffic data updates in the affected regions.
Minor · 2 months ago · lasted about 4 hours
Mapbox Speeds is currently experiencing degraded performance. Customers of Live Traffic Data may experience stale data. We are investigating the root cause of the issue.
Minor · 2 months ago · lasted about 4 hours
Traffic Maps V1 is experiencing degradation in quality. Users of Traffic Maps V1 may experience stale traffic tiles that do not reflect the current conditions on the road. We are investigating the cause of this issue.
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