Mapbox Status

Resolved Tilesets API

We are experiencing a service degradation in MTS that is causing some jobs to be delayed. The team is investigating.

Resolved Missing Data in Traffic Tileset

We are currently investigating an issue with data missing from the the mapbox.mapbox-traffic-v1 tileset.

Resolved Incomplete static, raster and vector tiles

We are currently investigating reports of incomplete tiles returning from our static and raster tile APIs.

Resolved Account Dashboard service interruption

Some customers might encounter DNS issues when loading the page. We are aware of the problem and are investigating a fix.

Resolved Statistics page data delays

The Account Statistics page is currently showing partial usage data starting 03/16/2021, affecting graphs and reports for API requests, User Sessions and Monthly Active Users. The cause of the issue has been identified and the team is actively working on a fix.

Resolved Mapbox Tiling Service Incident

We have discovered an issue where all jobs submitted to the Mapbox Tiling Service were failing unexpectedly. In response all jobs are now being held in queue and users will experience long job processing times.

Resolved Incomplete Static Tiles

We are currently investigating occurrences of incomplete tiles being returned by the Static Tiles API.

Resolved Misplaced raster tiles

We are currently monitoring isolated issues of misplaced raster tiles on user-created raster tilesets. We have identified a mitigation strategy and we are investigating the root cause now. The mapbox.satellite tileset is not affected.

Resolved api.mapbox.cn termination

Accounts accessing map data via the api.mapbox.cn endpoint will be closed on 20 January 2021 at 7 AM CST (China Standard Time). The service will be in maintenance mode while this termination happens.

Resolved Statistics page data delays

The Account Statistics page is currently showing partial usage data starting 12/12/2020 due to an internal data ingestion and transformation issue, affecting graphs and reports for API requests and User Sessions. The cause has been identified and a fix has been implemented. We will soon start computing all the missing usage data and backfill the data sets.