Outage in Mapbox

Increased Searchbox latency for eu-west-1 P95

Resolved Minor
May 13, 2025 - Started 4 days ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Mapbox Search
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/14/2025 08:39AM

After last correction latency is back to normal. Incident report will be shared soon.

MONITORING 4 days ago - at 05/14/2025 05:51AM

Another correction/Hot fix was applied to reduce the load.

MONITORING 4 days ago - at 05/14/2025 02:28AM

Latency Anomaly mitigation is in-place. Latency is back to normal.

IDENTIFIED 4 days ago - at 05/14/2025 12:54AM

Bottleneck has been identified. We are increasing the capacity of the Search Box system

INVESTIGATING 4 days ago - at 05/13/2025 11:59PM

We are currently investigating this issue.

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