Outage in Mapbox

Increased Searchbox latency for eu-west-1 P95

Resolved Minor

May 13, 2025 - Started 9 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Mapbox Search

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 05/14/2025 08:39AM

After last correction latency is back to normal. Incident report will be shared soon.

MONITORING 9 months ago - at 05/14/2025 05:51AM

Another correction/Hot fix was applied to reduce the load.

MONITORING 9 months ago - at 05/14/2025 02:28AM

Latency Anomaly mitigation is in-place. Latency is back to normal.

IDENTIFIED 9 months ago - at 05/14/2025 12:54AM

Bottleneck has been identified. We are increasing the capacity of the Search Box system

INVESTIGATING 9 months ago - at 05/13/2025 11:59PM

We are currently investigating this issue.

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