Is Smarty Down? Check current status

Check if Smarty is down, official outages, user-reported issues, and outages map.

Current Smarty status

Smarty is working normally

Updated from Smarty official status page

Smarty not working for you?

Smarty service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Smarty Outage Map

View Smarty Reports Map

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Smarty recent outages and downtime history

IsDown has tracked 49 incidents since started monitoring Smarty status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Smarty outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 30, 2025
11:36 PM CET
Minor
Intermittent HTTP 5xx Errors Returned by US Street API and US Zip Code API
During a routine data deployment, we noticed a brief spike in 5xx error responses. Systems have s...
5 days
Jan 23, 2025
04:59 PM CET
Not Confirmed by Smarty
Possible Outage Indicated by User Reports
30 minutes
May 17, 2022
04:26 PM CEST
Minor
International Street API service
In two of our datacenters, our International Street API service is in a degraded state. We are cu...
about 1 hour
Jun 14, 2021
11:00 PM CEST
Minor
Datacenter IP Address Changed
As of 14:25 (Mountain Time) today we migrated one of our facilities (US West Coast) to a new IP a...
10 months
Mar 25, 2021
04:12 PM CET
Minor
Website outage
Our website is currently down. We are working to resolve the problem as quickly as possible. Our ...
about 1 year
Mar 17, 2021
05:59 PM CET
Minor
International Street API latency post mortem
During Thursday 11 March 2020 and Saturday 13 March 2020 we noticed higher than normal latencies ...
about 1 year
Mar 12, 2021
08:53 PM CET
Minor
Minor bug prevented requests from legacy domains
During the course of a slow rollout of a newly rewritten authentication component, the software w...
about 1 year
Mar 09, 2021
08:40 PM CET
Minor
TLS Certificate Update
The TLS certificate for our API services has been renewed. The updated certificate will be rolled...
about 1 year
Feb 24, 2021
06:30 AM CET
Minor
Datacenter with above average latency removed
One of the datacenters that we use was exhibiting an above average latency. That datacenter has b...
about 1 year
Oct 28, 2020
06:30 PM CET
Minor
Momentary connection issues
Around 11:30 MDT some services were upgraded in one of our data centers. This may have caused som...
over 1 year
Sign up to check more outage history

Be the first to know when Smarty goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Smarty status

See what users are saying about Smarty issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Dee - Cant make any phone calls on phone.

  • John - Can only connect to H+ internet. Have previously had 5g in this location. Tried running speedtest. Got 2mbps down and wouldn't work going up. .

  • Nigel - my service is down i have a message saying i have not paid but payment is not due till tomorrow the 24th service has been down for 2 days my number is 07941610035 .

  • mick - no phone signal,very limited broadband connection.

  • Maggie - I still can’t make it receive calls to and from my mobile! Why is there no communication from you? So frustrating. .

  • Chris - My phone number is not recognised on my SIM Internet is fine..

  • Chris - No voice calls with Smarty.

  • Guy - Unable make or receive calls or access voicemail.

  • Charlie - Unable to make telephone calls.

  • Tam - mobile phone network down..

  • Christine - Smartly saying there is an error. Cannot login.

  • John - Not receiving or calling .

  • kevin - Still down... been 9 hours now... cant make any calls or listen to VM.

  • axford - my phone is not making calls, i have checke with 3 other people on smarty and they are all having same problem.

  • Duncan - Cannot make or receive voice call, all other services ok.

  • kevin - still no mobile service even though they say its operational. Been out since around mid-day.

  • Karen - Not able to call out or receive in calls..

  • Rob - Can't make or receive calls. London.

  • Kenneth - I can't make calls at all.

  • Justin - Unable to make calls on my smarty mobile in the Folkestone, Kent area. My wife also has smarty and she also cannot make calls..

  • Charlene - Can't make calls or log into app or website .

  • Dave - Can't make calls. Buckingham area.

  • william - can not send or receive calls.

  • simon - 3 phones and not one of them can call in or out.

  • Jean - Unable to make or receive on either 07867 796960 or 07903 702903.

  • GM - Can’t dial out or receive calls, london area.

  • Brian - I cannot make or receive calls. My wife has a Smarty SIM and is experiencing the same problem. We are in the North east of England..

  • Graham - Sim can not dial out and can not receive calls.

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View all services Start Monitoring Your Dependencies

Geolocation and address verification service with multiple server locations across the United States to ensure fast and reliable data processing.

Monitoring Smarty since December 2021

Tracking 21 Smarty services and regions

Need help? Try here:
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Check their status page.

2 incidents in 2025

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How to monitor the status of Smarty and all your dependencies?

IsDown is a status page aggregator that monitors if Smarty and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Smarty, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Smarty?

IsDown monitors Smarty health in almost real-time

Every few minutes we go to the status page of Smarty (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Smarty's 21 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Smarty, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Smarty and other services.

One status page to monitor all your external dependencies

What you get when monitoring Smarty with IsDown

Track Smarty incidents and downtimes by severity

IsDown checks Smarty official status page for major/minor outages or downtimes. A major outage is when Smarty experiences a critical issue that severely affects one or more services/regions. A minor incident is when Smarty experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Smarty outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Smarty

Smarty and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Smarty outages and downtimes

IsDown collects all information from the outages published in Smarty status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Smarty maintenance events

Smarty publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Smarty outages that impact your business

IsDown monitors Smarty and all their 21 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Smarty but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Smarty and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Smarty and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Smarty or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Smarty and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Smarty or other services

Send outage information from Smarty and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Smarty and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Smarty and other services to your tools

Share Smarty status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Smarty down?'

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Share Smarty status in your status page

Smarty Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Smarty outages, IsDown monitors Smarty's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Smarty status page monitoring with real-time incident details.
Monitor 4,522+ services including Smarty in a single dashboard.
Instant Smarty outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Smarty official status and user-reported issues.
Maintenance feed for Smarty
Granular alerts filtering by Smarty components and regions.
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Frequently Asked Questions

Is Smarty down today?

Smarty isn't down. You can check Smarty status and incident details on the top of the page. IsDown continuously monitors Smarty official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Smarty status?

Smarty is currently operational. You can check Smarty status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Smarty outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Smarty down today or just slow?

Currently there's no report of Smarty being slow. Check on the top of the page if there are any reported problems by other users.

How are Smarty outages detected?

IsDown monitors the Smarty official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Smarty having an outage right now?

Smarty last outage was on October 30, 2025 with the title "Intermittent HTTP 5xx Errors Returned by US Street API and US Zip Code API"

How to check if Smarty is down?

Why use IsDown to monitor Smarty instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Smarty and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Smarty?

IsDown and DownDetector help users determine if Smarty is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Smarty's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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