Smarty Status

Check if Smarty is down, recent outages, user-reported issues, and outages map.

Is Smarty down right now?

Smarty is working normally

Last checked from Smarty's status page

Smarty not working today?

 

Smarty outages and problems reported today

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Recent Smarty Outages and Downtime History

IsDown has tracked 48 incidents since started monitoring Smarty status in December 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Jan 23, 2025
10:59 AM EST
Never Acknowledged Possible Outage Indicated by User Reports 30 minutes
May 17, 2022
10:26 AM EDT
Minor International Street API service about 1 hour
Jun 14, 2021
05:00 PM EDT
Minor Datacenter IP Address Changed 10 months
Mar 25, 2021
11:12 AM EDT
Minor Website outage about 1 year
Mar 17, 2021
12:59 PM EDT
Minor International Street API latency post mortem about 1 year
Mar 12, 2021
02:53 PM EST
Minor Minor bug prevented requests from legacy domains about 1 year
Mar 09, 2021
02:40 PM EST
Minor TLS Certificate Update about 1 year
Feb 24, 2021
12:30 AM EST
Minor Datacenter with above average latency removed about 1 year
Oct 28, 2020
01:30 PM EDT
Minor Momentary connection issues over 1 year
Jul 06, 2020
01:00 PM EDT
Minor Brief website connectivity issue over 1 year
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Smarty problems reported by users

  • Dee

    Cant make any phone calls on phone

  • John

    Can only connect to H+ internet. Have previously had 5g in this location. Tried running speedtest. Got 2mbps down and wouldn't work going up.

  • Nigel

    my service is down i have a message saying i have not paid but payment is not due till tomorrow the 24th service has been down for 2 days my number is 07941610035

  • mick

    no phone signal,very limited broadband connection

  • Maggie

    I still can’t make it receive calls to and from my mobile! Why is there no communication from you? So frustrating.

  • Chris

    My phone number is not recognised on my SIM Internet is fine.

  • Chris

    No voice calls with Smarty

  • Guy

    Unable make or receive calls or access voicemail

  • Charlie

    Unable to make telephone calls

  • Tam

    mobile phone network down.

  • Christine

    Smartly saying there is an error. Cannot login

  • John

    Not receiving or calling

  • kevin

    Still down... been 9 hours now... cant make any calls or listen to VM

  • axford

    my phone is not making calls, i have checke with 3 other people on smarty and they are all having same problem

  • Duncan

    Cannot make or receive voice call, all other services ok

  • kevin

    still no mobile service even though they say its operational. Been out since around mid-day

  • Karen

    Not able to call out or receive in calls.

  • Rob

    Can't make or receive calls. London

  • Kenneth

    I can't make calls at all

  • Justin

    Unable to make calls on my smarty mobile in the Folkestone, Kent area. My wife also has smarty and she also cannot make calls.

  • Charlene

    Can't make calls or log into app or website

  • Dave

    Can't make calls. Buckingham area

  • william

    can not send or receive calls

  • simon

    3 phones and not one of them can call in or out

  • Jean

    Unable to make or receive on either 07867 796960 or 07903 702903

  • GM

    Can’t dial out or receive calls, london area

  • Brian

    I cannot make or receive calls. My wife has a Smarty SIM and is experiencing the same problem. We are in the North east of England.

  • Graham

    Sim can not dial out and can not receive calls

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Frequently Asked Questions

Is Smarty down today?

Smarty isn't down. You can check Smarty status and incident details on the top of the page. IsDown continuously monitors Smarty official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Smarty status?

Smarty is currently operational. You can check Smarty status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Smarty outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Smarty down today or just slow?

Currently there's no report of Smarty being slow. Check on the top of the page if there are any reported problems by other users.

How are Smarty outages detected?

IsDown monitors the Smarty official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Smarty having an outage right now?

Smarty last outage was on May 17, 2022 with the title "International Street API service"

Smarty down for everyone or just me?

How to check if Smarty is down?

Why use IsDown to monitor Smarty instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Smarty and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

What is a Status Page Aggregator?

A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.

How can a Status Page Aggregator benefit our business?

The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Smarty status changes?

IsDown offers an easy way to monitor Smarty with maximum flexibility

Major Outages Notifications

IsDown monitors Smarty for major outages. A major outage is when Smarty experiences a critical issue that severely affects one or more services/regions. When Smarty marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Smarty status page for minor outages. A minor outage is when Smarty experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Smarty status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Smarty publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Smarty and all their 21 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Smarty and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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