Check if Smarty is down, recent outages, user-reported issues, and outages map.
Smarty is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Smarty status data.
IsDown has tracked 48 incidents since started monitoring Smarty status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Jan 23, 2025
04:59 PM CET
|
Never Acknowledged | Possible Outage Indicated by User Reports | 30 minutes |
|
May 17, 2022
04:26 PM CEST
|
Minor | International Street API service | about 1 hour |
|
Jun 14, 2021
11:00 PM CEST
|
Minor | Datacenter IP Address Changed | 10 months |
|
Mar 25, 2021
04:12 PM CET
|
Minor | Website outage | about 1 year |
|
Mar 17, 2021
05:59 PM CET
|
Minor | International Street API latency post mortem | about 1 year |
|
Mar 12, 2021
08:53 PM CET
|
Minor | Minor bug prevented requests from legacy domains | about 1 year |
|
Mar 09, 2021
08:40 PM CET
|
Minor | TLS Certificate Update | about 1 year |
|
Feb 24, 2021
06:30 AM CET
|
Minor | Datacenter with above average latency removed | about 1 year |
|
Oct 28, 2020
06:30 PM CET
|
Minor | Momentary connection issues | over 1 year |
|
Jul 06, 2020
07:00 PM CEST
|
Minor | Brief website connectivity issue | over 1 year |
Cant make any phone calls on phone
Can only connect to H+ internet. Have previously had 5g in this location. Tried running speedtest. Got 2mbps down and wouldn't work going up.
my service is down i have a message saying i have not paid but payment is not due till tomorrow the 24th service has been down for 2 days my number is 07941610035
no phone signal,very limited broadband connection
I still can’t make it receive calls to and from my mobile! Why is there no communication from you? So frustrating.
My phone number is not recognised on my SIM Internet is fine.
No voice calls with Smarty
Unable make or receive calls or access voicemail
Unable to make telephone calls
mobile phone network down.
Smartly saying there is an error. Cannot login
Not receiving or calling
Still down... been 9 hours now... cant make any calls or listen to VM
my phone is not making calls, i have checke with 3 other people on smarty and they are all having same problem
Cannot make or receive voice call, all other services ok
still no mobile service even though they say its operational. Been out since around mid-day
Not able to call out or receive in calls.
Can't make or receive calls. London
I can't make calls at all
Unable to make calls on my smarty mobile in the Folkestone, Kent area. My wife also has smarty and she also cannot make calls.
Can't make calls or log into app or website
Can't make calls. Buckingham area
can not send or receive calls
3 phones and not one of them can call in or out
Unable to make or receive on either 07867 796960 or 07903 702903
Can’t dial out or receive calls, london area
I cannot make or receive calls. My wife has a Smarty SIM and is experiencing the same problem. We are in the North east of England.
Sim can not dial out and can not receive calls
| Component | Status |
|---|---|
| US Street Address API | OK |
| International Street API | OK |
| US ZIP Code API | OK |
| US Autocomplete API | OK |
| US Autocomplete Pro API | OK |
| US Extract API | OK |
| Account Management Portal | OK |
| Public Website | OK |
| Forward Proxy API | OK |
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Geolocation and address verification service with multiple server locations across the United States to ensure fast and reliable data processing.
Monitoring Smarty since December 2021
Tracking 21 Smarty services and regions
1 incident in 2025
Number of Incidents
0 issues
Last incident
263 days ago
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Smarty isn't down. You can check Smarty status and incident details on the top of the page. IsDown continuously monitors Smarty official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Smarty is currently operational. You can check Smarty status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Smarty being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Smarty official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Smarty last outage was on May 17, 2022 with the title "International Street API service"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Smarty and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Smarty is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Smarty's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Smarty with maximum flexibility
IsDown monitors Smarty for major outages. A major outage is when Smarty experiences a critical issue that severely affects one or more services/regions. When Smarty marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Smarty status page for minor outages. A minor outage is when Smarty experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Smarty status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Smarty publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Smarty and all their 21 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Smarty and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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