Is ArcGIS Down? Check the current ArcGIS status

ArcGIS is operational

Updated

ArcGIS not working for you?

Monitoring ArcGIS since September 2023. Learn more

Monitoring

11 components

Total Incidents in 2025

4 incidents

Official Information + User Reports = #1 Status Aggregator

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Current ArcGIS official ongoing incidents

No incidents reported in ArcGIS's status page

IsDown pulls data from ArcGIS's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

ArcGIS issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about ArcGIS problems

  • J

    jacob

    about 1 month ago

    This site can’t be reachedhttps://www.arcgis.com/apps/mapviewer/index.html# is unreachable. ERR_ADDRESS_UNREACHABLE

  • M

    M

    about 1 month ago

    AGOL is extremely slow and won't load

  • J

    J.W.

    3 months ago

    Getting a bad gateway error and no login option

  • G

    Gene

    3 months ago

    Desktop application won't load

  • D

    Dave

    3 months ago

    ArcGIS Pro will not open, my.esri.com and arcgis.com will not load

  • C

    Charlie

    3 months ago

    Pages will not load, sign in does not work.

  • K

    Keith

    3 months ago

    The site and all services won't load

  • J

    Jake

    3 months ago

    ArcGIS online site inaccessible

  • M

    Monique

    3 months ago

    504 Gateway Time-out Error when I try to refresh my screen

  • J

    Jaden

    3 months ago

    Dashboards wont load. getting white sceeens

  • P

    P.A

    3 months ago

    Unable to get on ArcGIS online, nor the Field Maps app.

  • G

    Gabe

    3 months ago

    Website times out and desktop software will not function

  • S

    Sydney

    7 months ago

    When trying to open ArcMap 10.6 I am getting an error that says there is a licensing error. This has been reported at multiple companies that I work with.

  • J

    Judi

    8 months ago

    Can’t log into account and surveys are not submitting

ArcGIS outage history

IsDown has tracked 16 incidents since started monitoring ArcGIS status in September 2023.

  • Jan 21 2025

    about 1 month ago · lasted about 11 hours

    We are experiencing intermittent performance issues with our services on logistics.arcgis.com affecting a subset of our customers. We are investigating the problem. More details

  • Jan 09 2025

    about 1 month ago · lasted about 6 hours

    We are experiencing intermittent performance issues with our Hosted Feature Services affecting a subset of our customers. We are investigating the problem. More details

  • Jan 08 2025

    about 1 month ago · lasted about 3 hours

    We are experiencing intermittent performance issues with our Hosted Feature Services affecting a subset of our customers. We are investigating the problem. More details

  • Sep 2023 ...
    IsDown started monitoring ArcGIS status

    We've tracked and collected 16 incidents since started monitoring ArcGIS status

Sign up and check all outage history

ArcGIS outages in the last 30 days

Number of Incidents

0 issues

Last incident

31 days ago

Having problems with ArcGIS? What can you do?

  1. First, stay calm.

    • We know it's stressful when ArcGIS is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did ArcGIS already acknowledge the issue? And published a status update? (You can find it in the top of the page or in ArcGIS status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If ArcGIS is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about ArcGIS status changes

IsDown offers an easy way to monitor ArcGIS with maximum flexibility

Major Outages Notifications

IsDown monitors ArcGIS for major outages. A major outage is when ArcGIS experiences a critical issue that severely affects one or more services/regions. When ArcGIS marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors ArcGIS status page for minor outages. A minor outage is when ArcGIS experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in ArcGIS status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Early Outage Indicators

ArcGIS and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is ArcGIS down today?

ArcGIS isn't down. You can check ArcGIS status and incident details on the top of the page. IsDown continuously monitors ArcGIS official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ArcGIS status?

ArcGIS is currently operational. You can check ArcGIS status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ArcGIS outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ArcGIS slow today?

Currently there's no report of ArcGIS being slow. Check on the top of the page if there are any reported problems by other users.

How are ArcGIS outages detected?

IsDown monitors the ArcGIS official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last ArcGIS outage?

ArcGIS last outage was on January 21, 2025 with the title "Intermittent issues with Logistics Services"

ArcGIS not working for you? How do I know if ArcGIS is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check ArcGIS status and outages?
Why use IsDown to monitor ArcGIS instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ArcGIS and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

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