Outage in Smarty
US Street API returning 503 response codes
Resolved MinorIncident Report
Summary AI Generated
On July 21, 2026, starting at 19:00 UTC, Smarty's US Street Address API began returning 503 errors for a small percentage of requests due to unexpected input, affecting all three regions (us-east, us-central, us-west). A fix was implemented and rolled out across the fleet, with the incident fully resolved by 00:34 UTC after approximately 2.1 hours.
Starting from 19:00 UTC, unexpected input is resulting in a small percentage of requests returning 503 response codes from the US Street Address API. Resolution is currently underway, and an update will be posted to this page when it is complete.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/22/2026 12:34AM
This incident has been resolved.
MONITORING
14 days ago - at 07/21/2026 11:10PM
The rollout is complete. We are continuing to monitor.
MONITORING
14 days ago - at 07/21/2026 10:56PM
A fix has been implemented and is rolling out to the fleet. We are monitoring the results.
IDENTIFIED
14 days ago - at 07/21/2026 10:33PM
We are continuing to work on a fix for this issue.
IDENTIFIED
14 days ago - at 07/21/2026 10:30PM
Starting from 19:00 UTC, unexpected input is resulting in a small percentage of requests returning 503 response codes from the US Street Address API. Resolution is currently underway, and an update will be posted to this page when it is complete.
Latest Smarty outages
Intermittent 503 Errors for US Street [Address] API - 5 months ago
International Street API service - about 4 years ago
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