Outage in Smarty

Intermittent 503 Errors for US Street [Address] API

Resolved Minor

March 06, 2026 - Started about 1 month ago - Lasted 4 days
Official incident page

Incident Report

Summary AI Generated

Smarty's US Street Address API experienced intermittent 503 Service Unavailable errors across all US regions (east, central, and west) for 94.1 hours. The issue was caused by excessive memory consumption on a small number of nodes, which has been resolved with additional monitoring and mitigation measures implemented.

We are currently investigating an increase in 503 Service Unavailable errors. We will provide an update as soon as more information is available.

Components affected

Smarty us-west Smarty us-east Smarty us-central

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/10/2026 03:58PM

The issue has been resolved.

A small number of nodes experienced large memory consumption which resulted in a few 503 errors being returned. This has been resolved and measures have been put in place to mitigate this in the future. Additional alerts and monitors have also been put in place.

MONITORING about 1 month ago - at 03/06/2026 09:16PM

The issue has been identified and we are currently monitoring overall system health.

INVESTIGATING about 1 month ago - at 03/06/2026 05:59PM

We are currently investigating an increase in 503 Service Unavailable errors. We will provide an update as soon as more information is available.

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