Is commercetools Down? What is the current status?

commercetools status is operational
Updated from commercetools official status page
commercetools not working for you?

commercetools issues reported in the last 24 hours

Latest comments about commercetools problems

  • J
    2 months ago

    Jerin High latency on Commerce Tools endpoints

Latest commercetools status updates

Elevated API Error Rates - GCP Australia

Minor Resolved

July 17, 2024 · lasted 4 minutes

We're experiencing an elevated level of 5xx errors on our APIs. The main endpoints affected are: - Product Attribute Queries. We are currently looking into this issue.

Studio issues

Minor Resolved

June 26, 2024 · lasted 22 minutes

For some customers, CI build are not available in the Studio. Also changes made in the studio are not reflected on live site. Our teams are working on a solution.

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commercetools outages in the last 30 days

Number of Incidents

3 issues

Last incident

2 days ago

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Major Outages Notifications

IsDown monitors commercetools for major outages. A major outage is when commercetools experiences a critical issue that severely affects one or more services/regions. When commercetools marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors commercetools status page for minor outages. A minor outage is when commercetools experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in commercetools status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors commercetools and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

commercetools and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is commercetools down today?

commercetools is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the commercetools status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest commercetools outages, issues and problems' at the top of the page.

When was the last commercetools outage?

commercetools last outage was on July 17, 2024 with the title "Elevated API Error Rates - GCP Australia"

commercetools not working for you? How do I know if commercetools is down?
How can I check commercetools status and outages?
Why use IsDown to monitor commercetools instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor commercetools and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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