Live commercetools status. See if commercetools is down, view recent outages, and get real-time alerts when problems start.
commercetools is operational
IsDown pulls data from commercetools's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 57 incidents since started monitoring commercetools status in February 2023. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
2 months ago · lasted 44 minutes
The background data processing infrastructure is delayed causing inaccuracies in customer search results via the API and the Merchant Center.
2 months ago · lasted 44 minutes
Our service provider Netlify is currently having issues with High-Performance Edge Network component, this should only affect customers using Netlify Standard, and High-Performance Edge Network. This is external to our services, we're closely foll...
2 months ago · lasted 44 minutes
GCP AU We are experiencing elevated levels of 5xx errors across Products API endpoints. Our teams are actively investigating the issue and working to mitigate the impact. We are committed to resolving this as swiftly as possible and will pr...
We've tracked and collected 57 incidents since started monitoring commercetools status
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Services commonly monitored together with commercetools
commercetools isn't down. You can check commercetools status and incident details on the top of the page. IsDown continuously monitors commercetools official status page every few minutes. In the last 24 hours, there were 0 outages reported.
commercetools is currently operational. You can check commercetools status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of commercetools being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the commercetools official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
commercetools last outage was on March 28, 2025 with the title "Data Processing Delay - GCP North America - Customer Search"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor commercetools and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor commercetools with maximum flexibility
IsDown monitors commercetools for major outages. A major outage is when commercetools experiences a critical issue that severely affects one or more services/regions. When commercetools marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors commercetools status page for minor outages. A minor outage is when commercetools experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in commercetools status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors commercetools and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
commercetools and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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