commercetools status updated a few minutes ago

commercetools Status. Is commercetools Down?

Check if commercetools is down, official outages, user-reported issues, and outages map.

Is commercetools down right now?

commercetools is working normally

IsDown checked commercetools status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time commercetools status data from official sources and user reports.

commercetools not working for you?

commercetools service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
commercetools Outage Map

View commercetools Reports Map

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User reports for commercetools

See what users are saying about commercetools issues that impacted them and how they are affected by the outage.

  • Jerin - High latency on Commerce Tools endpoints.

commercetools outages and downtime history

IsDown has tracked 84 incidents since started monitoring commercetools status in February 2023. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official commercetools outages and also issues that we're started by a spike in crowdsource reports.

Minor 42 minutes
Degraded Performance - AWS North America
Jan 02, 2026 at 03:50 PM
Minor about 2 hours
Builds issues - CI/CD Pipeline
Dec 14, 2025 at 11:58 PM
Minor 21 minutes
Degraded Performance - AWS Europe
Dec 08, 2025 at 07:37 AM
Minor about 2 hours
Merchant Center and Frontend Studio Degraded Performance - All regions
Nov 18, 2025 at 07:11 AM
Minor 23 minutes
Elevated API Error Rates - AWS North America
Nov 06, 2025 at 11:00 AM
Minor about 1 hour
Merchant Center Service Degradation in GCP-AU
Nov 04, 2025 at 09:07 AM
Minor about 9 hours
Degraded Performance - Netlify
Oct 20, 2025 at 01:48 PM
Minor about 2 hours
Issues on graphQL API related to product availability
Oct 09, 2025 at 04:14 AM
Minor 23 minutes
Degraded Performance - GCP Australia
Oct 04, 2025 at 09:50 PM
Minor about 1 hour
Degraded Performance - AWS North America
Sep 30, 2025 at 01:07 AM
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Users who monitor commercetools status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with commercetools. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

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Smarty

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Zeplin

Zeplin

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GoCardless

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Okta

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View all services Start Monitoring Your Dependencies

Managing all these cloud dependencies?

Discover how to monitor multiple vendors in one dashboard and avoid monitoring chaos.

How to monitor the status of commercetools and all your dependencies?

IsDown is a status page aggregator that monitors if commercetools and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when commercetools, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors commercetools?

IsDown monitors commercetools health in almost real-time

Every few minutes we go to the status page of commercetools (and 5,350+ other services) and check if they are experiencing issues. We collect the status and outage information of commercetools's 5 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in commercetools, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from commercetools and other services.

One status page to monitor all your external dependencies

What you get when monitoring commercetools with IsDown

Track commercetools incidents and downtimes by severity

IsDown checks commercetools official status page for major/minor outages or downtimes. A major outage is when commercetools experiences a critical issue that severely affects one or more services/regions. A minor incident is when commercetools experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a commercetools outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with commercetools

commercetools and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of commercetools outages and downtimes

IsDown collects all information from the outages published in commercetools status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the commercetools outages that impact your business

IsDown monitors commercetools and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor commercetools but also 5,350 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor commercetools and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor commercetools and all your external dependencies in real-time

Get notified imediatelly when there's an issue with commercetools or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from commercetools and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with commercetools or other services

Send outage information from commercetools and other services to your tools

IsDown integrates with 20+ tools. Connect the status of commercetools and 5,350 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from commercetools and other services to your tools

Share commercetools status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is commercetools down?'

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Share commercetools status in your status page

commercetools Downdetector vs IsDown

Need similar to Downdetector commercetools alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect commercetools outages, IsDown monitors commercetools's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official commercetools status page monitoring with real-time incident details.
Monitor 5,350+ services including commercetools in a single dashboard.
Instant commercetools outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of commercetools official status and user-reported issues.
Maintenance feed for commercetools
Granular alerts filtering by commercetools components and regions.
Start Monitoring commercetools with IsDown

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Frequently Asked Questions

Is commercetools down today?

commercetools isn't down. You can check commercetools status and incident details on the top of the page. IsDown continuously monitors commercetools official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current commercetools status?

commercetools is currently operational. You can check commercetools status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a commercetools outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is commercetools down today or just slow?

Currently there's no report of commercetools being slow. Check on the top of the page if there are any reported problems by other users.

How are commercetools outages detected?

IsDown monitors the commercetools official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is commercetools having an outage right now?

commercetools last outage was on January 02, 2026 with the title "Degraded Performance - AWS North America"

How to check if commercetools is down?

Why use IsDown to monitor commercetools instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor commercetools and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring commercetools?

IsDown and DownDetector help users determine if commercetools is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about commercetools's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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