Is Vertex Down? Check current status

Check if Vertex is down, official outages, user-reported issues, and outages map.

Current Vertex status

Vertex is working normally

Updated from Vertex official status page

Vertex not working for you?

Vertex service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Vertex Outage Map

View Vertex Reports Map

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  • Track outages in real-time
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Vertex recent outages and downtime history

IsDown has tracked 137 incidents since started monitoring Vertex status in February 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Vertex outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 30, 2025
08:30 PM CET
Minor
Vertex Certificate Center - Functionality Degradation
Our monitoring processes indicate that some customers are experiencing degradation with the Certi...
29 minutes
Oct 20, 2025
06:09 PM CEST
Minor
Vertex Cloud Indirect Tax - Calc Performance and Certificate Center Incident
Our monitoring processes indicate some customers are experiencing tax calc performance degradatio...
about 5 hours
Oct 20, 2025
11:52 AM CEST
Major
Vertex Indirect Tax Intelligence - Service Disruption
Our monitoring processes indicate that some customers are experiencing an issue with indirect tax...
about 12 hours
Oct 09, 2025
09:48 AM CEST
Major
Vertex Cloud Indirect Tax - Portal Degradation
Vertex’s Production Support team has identified a degradation to the Portal application's functio...
about 3 hours
Oct 08, 2025
04:07 PM CEST
Minor
Vertex Payroll Cloud - Performance Incident
Our monitoring processes indicate some customers are experiencing performance and funtioality deg...
about 4 hours
Oct 07, 2025
08:49 PM CEST
Major
Vertex Indirect Tax O Series On-Demand Service Disruption
Vertex’s Production Support team has identified an issue affecting a small group of customers and...
about 2 hours
Sep 24, 2025
12:05 PM CEST
Major
Vertex Indirect Tax O Series On-Demand Service Disruption
Our monitoring processes indicate that some customers are experiencing an issue receiving tax cal...
about 2 hours
Sep 24, 2025
01:07 AM CEST
Major
Vertex Indirect Tax O Series On-Demand Service Disruption
Vertex’s Production Support team has identified an issue affecting a small group of customers and...
about 3 hours
Sep 23, 2025
11:32 PM CEST
Major
Vertex Indirect Tax O Series On-Demand
Vertex’s Production Support team has identified an issue affecting some customers and is working ...
about 1 hour
Sep 21, 2025
01:31 PM CEST
Major
Identified
Vertex’s Production Support team has identified the issue and is working quickly on the resolutio...
about 2 hours
Sign up to check more outage history

Be the first to know when Vertex goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Vertex status

See what users are saying about Vertex issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Kim - Service disruption from cox auto.

    Vertex Indirect Tax O Series On-Demand

  • Barbara - Vertex isn’t even showing up today on my list of games to play. .

Vertex scheduled maintenances

IsDown aggregates scheduled maintenances for Vertex. Currently, there are 2 more maintenances scheduled.

  • Nov 25 2025
    Maintenance in Vertex Express Returns

    Scheduled for November 25, 2025 at 06:00 AM CET · until 12:00 PM CET

    Vertex will be performing maintenance on Tuesday, November 25th from 05:00 UTC to 11:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

  • Nov 26 2025
    Maintenance in Vertex Indirect Tax Returns North America On-Demand

    Scheduled for November 26, 2025 at 03:00 AM CET · until 08:00 AM CET

    Vertex will be performing maintenance on Wednesday, November 26th from 2:00 UTC to 7:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to acces...

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Tax management software providing tools for calculation, compliance, exemption certificate management, and analytics for various tax types including VAT and indirect taxes.

Monitoring Vertex since February 2023

Tracking 15 Vertex services and regions

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38 incidents in 2025

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How to monitor the status of Vertex and all your dependencies?

IsDown is a status page aggregator that monitors if Vertex and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Vertex, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Vertex?

IsDown monitors Vertex health in almost real-time

Every few minutes we go to the status page of Vertex (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Vertex's 15 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Vertex, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Vertex and other services.

One status page to monitor all your external dependencies

What you get when monitoring Vertex with IsDown

Track Vertex incidents and downtimes by severity

IsDown checks Vertex official status page for major/minor outages or downtimes. A major outage is when Vertex experiences a critical issue that severely affects one or more services/regions. A minor incident is when Vertex experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Vertex outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Vertex

Vertex and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Vertex outages and downtimes

IsDown collects all information from the outages published in Vertex status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Vertex maintenance events

Vertex publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Vertex outages that impact your business

IsDown monitors Vertex and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Vertex but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Vertex and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Vertex and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Vertex or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Vertex and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Vertex or other services

Send outage information from Vertex and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Vertex and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Vertex and other services to your tools

Share Vertex status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Vertex down?'

Start Monitoring for Free
Share Vertex status in your status page

Vertex Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Vertex outages, IsDown monitors Vertex's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Vertex status page monitoring with real-time incident details.
Monitor 4,522+ services including Vertex in a single dashboard.
Instant Vertex outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Vertex official status and user-reported issues.
Maintenance feed for Vertex
Granular alerts filtering by Vertex components and regions.
Start Monitoring Vertex with IsDown

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Frequently Asked Questions

Is Vertex down today?

Vertex isn't down. You can check Vertex status and incident details on the top of the page. IsDown continuously monitors Vertex official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Vertex status?

Vertex is currently operational. You can check Vertex status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Vertex outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Vertex down today or just slow?

Currently there's no report of Vertex being slow. Check on the top of the page if there are any reported problems by other users.

How are Vertex outages detected?

IsDown monitors the Vertex official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Vertex having an outage right now?

Vertex last outage was on October 30, 2025 with the title "Vertex Certificate Center - Functionality Degradation"

How to check if Vertex is down?

Why use IsDown to monitor Vertex instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Vertex and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Vertex?

IsDown and DownDetector help users determine if Vertex is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Vertex's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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