Check if Vertex is down, recent outages, user-reported issues, and outages map.
Vertex is working normally
Monitor Vertex in real-time and get notified instantly when it goes down. Track outages in Microsoft 365, Google Workspace, OpenAI, and 4,522+ services.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Vertex status data.
IsDown has tracked 134 incidents since started monitoring Vertex status in February 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Oct 09, 2025
03:48 AM EDT
|
Major | Vertex Cloud Indirect Tax - Portal Degradation | about 3 hours |
Oct 08, 2025
10:07 AM EDT
|
Minor | Vertex Payroll Cloud - Performance Incident | about 4 hours |
Oct 07, 2025
02:49 PM EDT
|
Major | Vertex Indirect Tax O Series On-Demand Service Disruption | about 2 hours |
Sep 24, 2025
06:05 AM EDT
|
Major | Vertex Indirect Tax O Series On-Demand Service Disruption | about 2 hours |
Sep 23, 2025
07:07 PM EDT
|
Major | Vertex Indirect Tax O Series On-Demand Service Disruption | about 3 hours |
Sep 23, 2025
05:32 PM EDT
|
Major | Vertex Indirect Tax O Series On-Demand | about 1 hour |
Sep 21, 2025
07:31 AM EDT
|
Major | Identified | about 2 hours |
Sep 13, 2025
11:22 PM EDT
|
Minor | Vertex Certificate Center Service Disruption | about 1 hour |
Sep 07, 2025
05:23 AM EDT
|
Major | Vertex Indirect Tax O Series On-Demand Service Disruption | about 2 hours |
Sep 03, 2025
09:08 AM EDT
|
Minor | Vertex Indirect Tax Returns On-Demand Performance Incident | 41 minutes |
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Service disruption from cox auto
Vertex isn’t even showing up today on my list of games to play.
IsDown aggregates scheduled maintenances for Vertex. Currently, there are 5 more maintenances scheduled.
Scheduled for October 12, 2025 at 12:00 AM EDT · until 06:00 AM EDT
Vertex will be performing maintenance on Sunday, October 12 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window.
Scheduled for October 19, 2025 at 12:00 AM EDT · until 02:00 AM EDT
Vertex will be performing maintenance on Sunday, October 19 from 04:00 UTC to 6:00 UTC. Customers might experience an interruption in service during this maintenance window
Scheduled for October 30, 2025 at 12:00 AM EDT · until 06:00 AM EDT
Vertex will be performing maintenance on Thursday, October 30 from 4:00 UTC to 10:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
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Quickly access the status of Vertex and 4,522+ services
Tax management software providing tools for calculation, compliance, exemption certificate management, and analytics for various tax types including VAT and indirect taxes.
Monitoring Vertex since February 2023
Tracking 15 Vertex services and regions
35 incidents in 2025
Number of Incidents
8 issues
Last incident
0 days ago
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Vertex isn't down. You can check Vertex status and incident details on the top of the page. IsDown continuously monitors Vertex official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Vertex is currently operational. You can check Vertex status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Vertex being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Vertex official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Vertex last outage was on October 09, 2025 with the title "Vertex Cloud Indirect Tax - Portal Degradation"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Vertex and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Vertex is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Vertex's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Vertex with maximum flexibility
IsDown monitors Vertex for major outages. A major outage is when Vertex experiences a critical issue that severely affects one or more services/regions. When Vertex marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Vertex status page for minor outages. A minor outage is when Vertex experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Vertex status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Vertex publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Vertex and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Vertex and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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