Check if Vertex is down, recent outages, user-reported issues, and outages map.
Vertex is working normally
Last checked from Vertex's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 121 incidents since started monitoring Vertex status in February 2023. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
3 days ago · lasted about 1 hour
Our monitoring processes indicate that some customers are experiencing issues with various REST synthetic calls from the Vertex Cloud platform. Vertex’s Production Support team is actively investigating the issue. We will share additional informat...
5 days ago · lasted about 2 hours
Our monitoring processes indicate some customers are experiencing functionality degradations that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We wil...
7 days ago · lasted about 7 hours
Our monitoring processes indicate some customers are experiencing functionality degradations that may be resulting in delayed configuration changes and returns generations within the Vertex Cloud environment. We are actively investigating and are ...
We've tracked and collected 121 incidents since started monitoring Vertex status
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Kim
Service disruption from cox auto
Barbara
Vertex isn’t even showing up today on my list of games to play.
IsDown aggregates scheduled maintenances for Vertex. Currently, there are 15 more maintenances scheduled.
Scheduled for August 17, 2025 at 07:00 AM +03 · until 01:00 PM +03
Vertex will be performing maintenance on Sunday, August 17 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window.
Scheduled for August 28, 2025 at 08:00 AM +03 · until 01:00 PM +03
Vertex will be performing maintenance on Thursday, August 28 from 5:00 UTC to 10:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Scheduled for August 29, 2025 at 04:00 AM +03 · until 09:00 AM +03
Vertex will be performing maintenance on Friday, August 29 from 01:00 UTC to 06:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the...
Stay Ahead of Vertex Outages
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Services commonly monitored together with Vertex
Vertex isn't down. You can check Vertex status and incident details on the top of the page. IsDown continuously monitors Vertex official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Vertex is currently operational. You can check Vertex status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Vertex being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Vertex official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Vertex last outage was on August 11, 2025 with the title "Vertex Cloud Indirect Tax - REST Call Degradations"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Vertex and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Vertex with maximum flexibility
IsDown monitors Vertex for major outages. A major outage is when Vertex experiences a critical issue that severely affects one or more services/regions. When Vertex marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Vertex status page for minor outages. A minor outage is when Vertex experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Vertex status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Vertex publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Vertex and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Vertex and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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