Is Vertex Down? Vertex Status & Outages
Vertex status updated
What is Vertex status right now?
Vertex is having a minor outage
IsDown is reporting that Vertex is having issues.
IsDown last checked Vertex status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Feb 2023
·
150 incidents caught
·
15 components tracked in real-time
Active Incident
· Started about 15 hours ago
Vertex Indirect Tax Cloud Returns Functionality Degradation
Vertex service health over the last 24 hours
This chart shows the number of user-reported issues for Vertex service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report Vertex is down. The map shows recent Vertex outages from around the world.
Vertex Outage Map
Related services
Vertex Downtime Health — Last 90 Days
In the last 90 days, Vertex had 6 incidents with a median duration of 1 hour 24 minutes.
6
Incidents
0
Major Outages
6
Minor Incidents
1
hour
Median Resolution
Recent Vertex outages detected by IsDown
Full incident reports for recent Vertex outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
Our monitoring processes indicate some customers are experiencing a functionality degradation tha...
|
Apr 03, 2026 at 08:53 PM UTC
|
Ongoing |
|
Our monitoring processes indicate some customers are experiencing performance degradation that ma...
|
Apr 01, 2026 at 06:29 PM UTC
|
about 4 hours |
|
Vertex’s Production Support team has identified a degradation to the Portal application's functio...
|
Apr 01, 2026 at 03:08 PM UTC
|
about 1 hour |
|
Our monitoring processes indicate that some customers are experiencing delay with the Certificate...
|
Mar 04, 2026 at 07:59 PM UTC
|
about 3 hours |
|
Our monitoring processes indicate that some customers are experiencing degradation with the Certi...
|
Feb 13, 2026 at 05:31 PM UTC
|
about 1 hour |
|
Our monitoring processes indicate some customers are experiencing eInvoicing performance degradat...
|
Jan 20, 2026 at 07:13 PM UTC
|
about 1 hour |
|
Vertex’s Production Support team has identified an issue affecting a small group of customers and...
|
Dec 16, 2025 at 04:55 PM UTC
|
about 1 hour |
|
Vertex’s Production Support team has identified an issue affecting a small group of customers and...
|
Dec 09, 2025 at 11:34 AM UTC
|
about 1 hour |
|
We have identified and are monitoring a Vertex On-Demand issue for a subset of customers. All Ver...
|
Dec 01, 2025 at 10:06 AM UTC
|
36 minutes |
|
Vertex’s Production Support team has identified an issue affecting a small group of customers and...
|
Nov 19, 2025 at 09:28 AM UTC
|
about 2 hours |
Vertex Scheduled Maintenances
Check upcoming Vertex maintenance windows. 10 scheduled maintenances may affect Vertex status.
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Apr 08 2026Maintenance in Vertex e-Invoicing
Scheduled for April 08, 2026 at 07:00 PM EEST · until 09:00 PM EEST
Vertex will be performing maintenance on Wednesday, April 8 from 16:00 UTC – 18:00 UTC. Vertex e-Invoicing users will be unable to access the system during this time.
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Apr 12 2026Maintenance in Vertex Indirect Tax O Series On-Demand
Scheduled for April 12, 2026 at 07:00 AM EEST · until 01:00 PM EEST
Vertex will be performing maintenance on Sunday, April 12 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window. Only customers with .na1 or .eu1 in their URL are impacted by this maintena...
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Apr 12 2026Maintenance in Vertex Exemption Certificate Wizard
Scheduled for April 12, 2026 at 12:00 PM EEST · until 01:00 PM EEST
Vertex will be performing maintenance on Sunday, April 12 from 9:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window.
Vertex Components Status
Check if any Vertex component is down. View the current status of 13 services and regions.
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About Vertex Status and Outage Monitoring
IsDown has monitored Vertex continuously since February 2023, tracking this Financial Services for 3 years. Over that time, we've documented 150 outages and incidents, averaging 4.1 per month. When Vertex goes down, incidents typically resolve within 132 minutes based on historical data.
We monitor Vertex's official status page across 15 components organized into 13 groups. IsDown interprets Vertex statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Vertex is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Vertex status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Vertex
IsDown checks Vertex's status page every few minutes, across all 15 components. We combine official status data with user reports to detect when Vertex is down, often before the vendor announces it.
When Vertex status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Vertex with IsDown
Track Vertex incidents and downtimes by severity
IsDown checks Vertex official status page for major/minor outages or downtimes. A major outage is when Vertex experiences a critical issue that severely affects one or more services/regions. A minor incident is when Vertex experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Vertex outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Vertex
Vertex and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Vertex outages and downtimes
IsDown collects all information from the outages published in Vertex status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming Vertex maintenance events
Vertex publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the Vertex outages that impact your business
IsDown monitors Vertex and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 6,020+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Vertex Downdetector vs IsDown
Looking for Vertex outage alerts like Downdetector? IsDown monitors Vertex's official status page for verified incident data, not just user reports. Know exactly when Vertex is down, which components are affected, and when service health is restored. Here's why official Vertex status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Vertex status page monitoring. Know when Vertex is down with real time incident details. | ||
| Monitor 6,020+ services including Vertex in a single dashboard. | ||
| Instant Vertex outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Vertex official status plus user reports for early outage detection. | ||
| Maintenance feed for Vertex | ||
| Granular alerts filtering by Vertex components and regions. |
Monitor Vertex Status with IsDown
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Frequently Asked Questions
Is Vertex down today?
Vertex is down. You can check Vertex status and incident details on the top of the page. IsDown continuously monitors Vertex official status page every few minutes. In the last 24 hours, there were 1 outages reported.
What is the current Vertex status?
Vertex seems to be having problems. You can check Vertex status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Vertex outage now?
Yes, there is an ongoing outage. You can check the details on the top of the page.
Is Vertex down today or just slow?
Yes, Vertex might be slow as there's an ongoing outage. You can check the details on the top of the page.
How are Vertex outages detected?
IsDown monitors the Vertex official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Vertex having an outage right now?
Vertex last outage was on April 03, 2026 with the title "Vertex Indirect Tax Cloud Returns Functionality Degradation"
How often does Vertex go down?
IsDown has tracked 150 Vertex incidents since February 2023. When Vertex goes down, incidents typically resolve within 132 minutes.
Is Vertex down for everyone or just me?
Check the Vertex status at the top of this page. IsDown combines official status page data with user reports to show whether Vertex is down for everyone or if the issue is on your end.
What Vertex components does IsDown monitor?
IsDown monitors 15 Vertex components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Vertex is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Vertex and get alerts in real-time when Vertex has outages.
Why use IsDown to monitor Vertex instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Vertex and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Vertex?
IsDown and DownDetector help users determine if Vertex is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Vertex's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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