Vertex Status. Is Vertex Down?

Check if Vertex is down, recent outages, user-reported issues, and outages map.

Is Vertex down right now? What's the current status?

Vertex is working normally

Having problems with Vertex?

 

Vertex service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Vertex status data.

Recent Vertex Outages and Downtime History

IsDown has tracked 134 incidents since started monitoring Vertex status in February 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Oct 09, 2025
03:48 AM EDT
Major Vertex Cloud Indirect Tax - Portal Degradation about 3 hours
Oct 08, 2025
10:07 AM EDT
Minor Vertex Payroll Cloud - Performance Incident about 4 hours
Oct 07, 2025
02:49 PM EDT
Major Vertex Indirect Tax O Series On-Demand Service Disruption about 2 hours
Sep 24, 2025
06:05 AM EDT
Major Vertex Indirect Tax O Series On-Demand Service Disruption about 2 hours
Sep 23, 2025
07:07 PM EDT
Major Vertex Indirect Tax O Series On-Demand Service Disruption about 3 hours
Sep 23, 2025
05:32 PM EDT
Major Vertex Indirect Tax O Series On-Demand about 1 hour
Sep 21, 2025
07:31 AM EDT
Major Identified about 2 hours
Sep 13, 2025
11:22 PM EDT
Minor Vertex Certificate Center Service Disruption about 1 hour
Sep 07, 2025
05:23 AM EDT
Major Vertex Indirect Tax O Series On-Demand Service Disruption about 2 hours
Sep 03, 2025
09:08 AM EDT
Minor Vertex Indirect Tax Returns On-Demand Performance Incident 41 minutes
Sign up to check more outage history
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Vertex problems reported by users

  • Vertex Indirect Tax O Series On-Demand

    Service disruption from cox auto

  • Vertex isn’t even showing up today on my list of games to play.

Vertex scheduled maintenances

IsDown aggregates scheduled maintenances for Vertex. Currently, there are 5 more maintenances scheduled.

  • Oct 12 2025
    Maintenance in Vertex Indirect Tax O Series On-Demand

    Scheduled for October 12, 2025 at 12:00 AM EDT · until 06:00 AM EDT

    Vertex will be performing maintenance on Sunday, October 12 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window.

  • Oct 19 2025
    Urgent Maintenance in Vertex O Series Edge

    Scheduled for October 19, 2025 at 12:00 AM EDT · until 02:00 AM EDT

    Vertex will be performing maintenance on Sunday, October 19 from 04:00 UTC to 6:00 UTC. Customers might experience an interruption in service during this maintenance window

  • Oct 30 2025
    Maintenance in Vertex Express Returns

    Scheduled for October 30, 2025 at 12:00 AM EDT · until 06:00 AM EDT

    Vertex will be performing maintenance on Thursday, October 30 from 4:00 UTC to 10:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

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Quickly access the status of Vertex and 4,522+ services

Tax management software providing tools for calculation, compliance, exemption certificate management, and analytics for various tax types including VAT and indirect taxes.

Monitoring Vertex since February 2023

Tracking 15 Vertex services and regions

35 incidents in 2025

Vertex outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
10
11
12
Sep 12, 2025
No Outages
13
Sep 13, 2025
1 outage
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
1 outage
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
2 outages
24
Sep 24, 2025
1 outage
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
No Outages
7
Oct 07, 2025
1 outage
8
Oct 08, 2025
1 outage
9
Oct 09, 2025
1 outage
10
11

Number of Incidents

8 issues

Last incident

0 days ago

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Frequently Asked Questions

Is Vertex down today?

Vertex isn't down. You can check Vertex status and incident details on the top of the page. IsDown continuously monitors Vertex official status page every few minutes. In the last 24 hours, there were 2 outages reported.

What is the current Vertex status?

Vertex is currently operational. You can check Vertex status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Vertex outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Vertex down today or just slow?

Currently there's no report of Vertex being slow. Check on the top of the page if there are any reported problems by other users.

How are Vertex outages detected?

IsDown monitors the Vertex official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Vertex having an outage right now?

Vertex last outage was on October 09, 2025 with the title "Vertex Cloud Indirect Tax - Portal Degradation"

Vertex down for everyone or just me?

How to check if Vertex is down?

Why use IsDown to monitor Vertex instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Vertex and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Vertex?

IsDown and DownDetector help users determine if Vertex is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Vertex's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Vertex status changes?

IsDown offers an easy way to monitor Vertex with maximum flexibility

Major Outages Notifications

IsDown monitors Vertex for major outages. A major outage is when Vertex experiences a critical issue that severely affects one or more services/regions. When Vertex marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Vertex status page for minor outages. A minor outage is when Vertex experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Vertex status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Vertex publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Vertex and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Vertex and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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