This page shows the live Vertex status so you can confirm in seconds if Vertex is down.
Vertex is operational
IsDown pulls data from the official status page every few minutes and collects user-reported Vertex issues.
Refresh the page to see the latest updates.
This chart displays the number of user-reported Vertex problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
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IsDown has tracked 110 incidents since started monitoring Vertex downtimes in February 2023. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.
24 days ago · lasted about 5 hours
Our monitoring processes indicate that some customers are experiencing brief issues receiving tax calculations from the Vertex On-Demand environment. Vertex’s Production Support team is actively investigating the issue. We will share additional i...
30 days ago · lasted 31 minutes
Our monitoring processes indicate some customers are experiencing issues using email authentication when accessing the Returns on-demand application. However, authentication via mobile application is still functional. We are actively investigating...
about 2 months ago · lasted about 1 hour
Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center sync functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the St...
about 2 months ago · lasted about 3 hours
Vertex’s incident response team has identified the issue and is working quickly on the resolution. We will continue to update our Status page with the latest information available. If you have any questions, please submit a support ticket via the...
2 months ago · lasted about 1 hour
Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex Cloud environment. This may present in the form of delayed configuration changes when submitt...
We've tracked and collected 110 incidents since started monitoring Vertex status
Kim
Service disruption from cox auto
Barbara
Vertex isn’t even showing up today on my list of games to play.
Number of Incidents
2 issues
Last incident
24 days ago
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Services commonly monitored together with Vertex
IsDown offers an easy way to monitor Vertex with maximum flexibility
IsDown monitors Vertex for major outages. A major outage is when Vertex experiences a critical issue that severely affects one or more services/regions. When Vertex marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Vertex status page for minor outages. A minor outage is when Vertex experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Vertex status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Vertex publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Vertex and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Vertex and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Vertex isn't down. You can check Vertex status and incident details on the top of the page. IsDown continuously monitors Vertex official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Vertex is currently operational. You can check Vertex status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Vertex being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Vertex official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Vertex last outage was on April 16, 2025 with the title "Vertex Indirect Tax O Series On-Demand Service Disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Vertex and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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