Is Vertex Down? What is the current status?

Vertex status is operational
Updated from Vertex official status page
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Vertex issues reported in the last 24 hours

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Latest Vertex status updates

Vertex Cloud Indirect Tax - Calc Performance Incident

Minor Resolved

about 18 hours ago · lasted 30 minutes

Our monitoring processes indicate some customers are experiencing tax calc performance degradations that may be resulting in service interruption within the Vertex Cloud environment. We are activel...

Vertex Cloud Indirect Tax - Portal Degradation

Minor Resolved

July 12, 2024 · lasted 44 minutes

Vertex’s incident response team has identified a degradation to the Portal application's functionality. Configuration changes may be delayed during this time. We will continue to update our Status ...

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Vertex outages in the last 30 days

Number of Incidents

3 issues

Last incident

1 days ago

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Stay informed about Vertex status changes

IsDown offers an easy way to monitor Vertex with maximum flexibility

Major Outages Notifications

IsDown monitors Vertex for major outages. A major outage is when Vertex experiences a critical issue that severely affects one or more services/regions. When Vertex marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Vertex status page for minor outages. A minor outage is when Vertex experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Vertex status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Vertex publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Vertex and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Vertex and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Vertex down today?

Vertex is currently operational. In the last 24 hours, there were 1 outages reported. IsDown continuously monitors the Vertex status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Vertex outages, issues and problems' at the top of the page.

When was the last Vertex outage?

Vertex last outage was on July 21, 2024 with the title "Vertex Cloud Indirect Tax - Calc Performance Incident"

Vertex not working for you? How do I know if Vertex is down?
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Why use IsDown to monitor Vertex instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Vertex and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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