Vertex status updated
Vertex is working normally
This chart shows the number of user-reported issues for Vertex service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Vertex is down. The map shows recent Vertex outages from around the world.
Vertex Outage MapIn the last 90 days, Vertex had 6 incidents (3 major outages and 3 minor incidents) with a median duration of 52 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Vertex status history below. IsDown detects when Vertex is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Our monitoring processes indicate some customers are experiencing eInvoicing performance degradat...
|
Jan 20, 2026 at 07:13 PM UTC
|
about 1 hour |
|
Vertex’s Production Support team has identified an issue affecting a small group of customers and...
|
Dec 16, 2025 at 04:55 PM UTC
|
about 1 hour |
|
Vertex’s Production Support team has identified an issue affecting a small group of customers and...
|
Dec 09, 2025 at 11:34 AM UTC
|
about 1 hour |
|
We have identified and are monitoring a Vertex On-Demand issue for a subset of customers. All Ver...
|
Dec 01, 2025 at 10:06 AM UTC
|
36 minutes |
|
Vertex’s Production Support team has identified an issue affecting a small group of customers and...
|
Nov 19, 2025 at 09:28 AM UTC
|
about 2 hours |
|
Our monitoring processes indicate some customers are experiencing functionality degradations that...
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Nov 12, 2025 at 02:45 PM UTC
|
38 minutes |
|
Our monitoring processes indicate that some customers are experiencing an issue receiving tax cal...
|
Nov 03, 2025 at 05:53 PM UTC
|
about 1 hour |
|
Vertex’s Production Support team has identified an issue with Vertex Certificate Center and is wo...
|
Nov 01, 2025 at 03:57 AM UTC
|
about 2 hours |
|
Our monitoring processes indicate that some customers are experiencing degradation with the Certi...
|
Oct 30, 2025 at 07:30 PM UTC
|
29 minutes |
|
Our monitoring processes indicate some customers are experiencing tax calc performance degradatio...
|
Oct 20, 2025 at 04:09 PM UTC
|
about 5 hours |
Check upcoming Vertex maintenance windows. 8 scheduled maintenances may affect Vertex status.
Scheduled for February 06, 2026 at 02:00 AM UTC · until 07:00 AM UTC
Vertex will be performing maintenance on Friday, February 6 from 02:00 UTC to 07:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access th...
Scheduled for February 06, 2026 at 06:00 AM UTC · until 11:00 AM UTC
Vertex will be performing maintenance on Friday, February 6 from 06:00 UTC to 11:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Scheduled for February 08, 2026 at 05:00 AM UTC · until 11:00 AM UTC
Vertex will be performing maintenance on Sunday, February 8 from 5:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window.
Check if any Vertex component is down. View the current status of 13 services and regions.
IsDown has monitored Vertex continuously since February 2023, tracking this Financial Services for 3 years. Over that time, we've documented 145 outages and incidents, averaging 4.1 per month. When Vertex goes down, incidents typically resolve within 59 minutes based on historical data.
We monitor Vertex's official status page across 15 components organized into 13 groups. IsDown interprets Vertex statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Vertex is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Vertex status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Vertex's status page every few minutes, across all 15 components. We combine official status data with user reports to detect when Vertex is down, often before the vendor announces it.
When Vertex status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Vertex official status page for major/minor outages or downtimes. A major outage is when Vertex experiences a critical issue that severely affects one or more services/regions. A minor incident is when Vertex experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Vertex outage, we send you an alert and update your dashboard and status page.
Vertex and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Vertex status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Vertex publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Vertex and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Vertex outage alerts like Downdetector? IsDown monitors Vertex's official status page for verified incident data, not just user reports. Know exactly when Vertex is down, which components are affected, and when service health is restored. Here's why official Vertex status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Vertex status page monitoring. Know when Vertex is down with real time incident details. | ||
| Monitor 5,450+ services including Vertex in a single dashboard. | ||
| Instant Vertex outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Vertex official status plus user reports for early outage detection. | ||
| Maintenance feed for Vertex | ||
| Granular alerts filtering by Vertex components and regions. |
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Vertex isn't down. You can check Vertex status and incident details on the top of the page. IsDown continuously monitors Vertex official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Vertex is currently operational. You can check Vertex status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Vertex being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Vertex official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Vertex last outage was on January 20, 2026 with the title "Vertex eInvoicing - Performance Degradation Incident"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Vertex and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Vertex is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Vertex's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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