Outage in Vertex
Vertex Big Commerce Connector Outage
Resolved MinorIncident Report
Summary AI Generated
**Vertex Big Commerce Connector Outage** Some customers using the Vertex Big Commerce connector experienced an outage lasting approximately 20 minutes. Vertex Production Support detected and investigated the issue, which was classified as a minor incident. The incident was fully resolved within that timeframe.
Our monitoring processes indicate that some customers confiugred with the Big Commerce connector are experiencing an outage. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 10/25/2026 05:38PM
This incident has been resolved.
INVESTIGATING
18 days ago - at 10/25/2026 05:19PM
Our monitoring processes indicate that some customers confiugred with the Big Commerce connector are experiencing an outage. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
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