Outage in Medallia

Dynamic Audiences is failing to load in NA5

Resolved Minor
November 10, 2022 - Started over 1 year ago
Official incident page

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Outage Details

ONE is currently experiencing issues with viewing Dynamic Audiences in our North American environment. Our engineers are investigating the issue. We will provide updates in 60 minutes or when more information is available.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/11/2022 02:40AM

This incident has been resolved.

MONITORING over 1 year ago - at 11/11/2022 02:39AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 11/11/2022 01:54AM

We have stabilized the issue with viewing Dynamic Audiences in our North American environment as of 8:53pm EST Nov 10th, 2022 and are continuing to monitor the situation.

IDENTIFIED over 1 year ago - at 11/10/2022 07:50PM

We have identified the issue as being user queries within Dynamic Audiences that have only been run once and have expired. We will provide updates once the fix is ready or when more information is available.

INVESTIGATING over 1 year ago - at 11/10/2022 07:07PM

ONE is currently experiencing issues with viewing Dynamic Audiences in our North American environment. Our engineers are investigating the issue. We will provide updates in 60 minutes or when more information is available.

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